susanfog

Q: My phone showing calls from another phone on my account.

I have an iPhone 5.  There are four other phones on my account.  Phone calls from one of the phones (iPhone 6) are showing on my call log.  Today (for the first time) I even got a notification on my lock screen that I had 3 missed calls from someone actually calling the other phone.  (It did not actually ring my phone or leave an entry in my call history this one time!)


I checked settings to make sure I had not selected this other phone number, but that particular phone number did not even appear on the list!  That one phone is the only one leaving records of its calls in my call history.  Since it is the only phone not listed under the iMessage setting "You can be reached by iMessage at...", I feel like this might be a possible connection to the problem.


Any ideas?  Thanks!

iPhone 5, iOS 7.1.2

Posted on May 26, 2015 1:40 PM

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Q: My phone showing calls from another phone on my account.

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  • by Builder1,

    Builder1 Builder1 Jun 15, 2015 9:54 AM in response to susanfog
    Level 1 (10 points)
    Jun 15, 2015 9:54 AM in response to susanfog

    I turned off Handoff on all devices. I'm not sure why, but out of coincidence the problem was gone for a few days but today it is back full force. I have a personal iPhone and a work iPhone. My personal iPhone just started showing my call history form my work iPhone from 4 days ago!

  • by GabiHart,

    GabiHart GabiHart Jun 18, 2015 2:48 PM in response to Builder1
    Level 1 (0 points)
    Jun 18, 2015 2:48 PM in response to Builder1

    I Have the same issue , I have iphone5 my husband has iPhone 6 and in the last 2 weeks or so , on my phone appears all his calls , or missed calls , I don't know anymore if the missed call is mine or his . We share the same Apple ID for 6 years now , we have iMac , iPad , Mac mini.  Iphone 4 and never had an issue, find my phone has the same apple is on all devices , no problem . Until this now . I am not too familiar with whatever apple does , this is getting frustrating . Please help if you find a solution.

  • by KiltedTim,

    KiltedTim KiltedTim Jun 18, 2015 4:14 PM in response to GabiHart
    Level 9 (55,946 points)
    Mac OS X
    Jun 18, 2015 4:14 PM in response to GabiHart

    The solution is to not share an iCloud ID. It's simple, really. Why people continue to reject the obvious and correct answer is beyond me.

  • by Srwalker155210,

    Srwalker155210 Srwalker155210 Jun 18, 2015 4:33 PM in response to KiltedTim
    Level 1 (5 points)
    Jun 18, 2015 4:33 PM in response to KiltedTim

    Yes Kilted Tim, we get it.  It's your responsibility to tell everyone exactly how to use their phones.  People have been sharing iTunes accounts for years (8 in our case), and this is a recent issue.  People have reasons to share their accounts, and it's not up to trolls like you to tell them what to do.  If you don't have the intelligence, the knowledge, and the courtesy to tell purple how to solve this recent issue, maybe you should just shut your mouth.

  • by KiltedTim,

    KiltedTim KiltedTim Jun 18, 2015 5:23 PM in response to Srwalker155210
    Level 9 (55,946 points)
    Mac OS X
    Jun 18, 2015 5:23 PM in response to Srwalker155210

    Yes they have. And when features like iMessage came out, they freaked out. Then Continuity and hand off were added, and they freaked out again.

     

    If your foot hurts when you hit it with a hammer, the stop hitting it with a hammer. This is not rocket science. I can't believe the idiocy of people who continue to complain when it's doing exactly what it was designed to do. YOU are the one who refuses to accept reality. STOP SHARING an ID for iCloud and the "problem" is solved. Why is that so difficult for you to grasp?

  • by mauricefromshropshire,

    mauricefromshropshire mauricefromshropshire Jun 22, 2015 10:30 AM in response to KiltedTim
    Level 1 (0 points)
    Jun 22, 2015 10:30 AM in response to KiltedTim

    I knew there that was a 10 device limit when it comes to sharing an iCloud account.


    After some searching, I came across this thread, How many devices can use one iCloud account? http://www.idownloadblog.com/2011/08/10/apple-id-limited-10-devices/


    Even Apple states you can have up to 10 devices. Manage your associated devices in iTunes - Apple Support

     

    "When you turn on iTunes Match, Family Sharing, or Automatic Downloads, or when you download past purchases on your computer, iPhone, iPad, or iPod touch, that device becomes associated with your Apple ID. You can associate your Apple ID with up to 10 devices, with a maximum of 5 computers at any time. Each computer must also be authorized using the same Apple ID. You don't need to authorize your iPhone, iPad, or iPod touch."


    This is the reason why I have always shared my iCloud account with my partner, is because APPLE ALLOW YOU TO DO IT!


    We both use an iPhone 5S & 6Plus and use two iPads, 4 devices between the two of us, using the same iCloud account.


    We share Apps and both of our phone numbers are registered with Apple for iMessage.  It has always worked and we have never had this problem until several weeks ago with the phone numbers appearing on each others device.


    So "KiltedTim", unless you can provide a positive reason why people should not to share an AppleID (apart from "if you don't share it will be fixed"), please refrain from commenting. This is a function that many people have been using without issue until recently, and your pointless inane comments do not add value or assist in any way whatsoever.


    Thank you.

  • by KiltedTim,

    KiltedTim KiltedTim Jun 22, 2015 10:39 AM in response to mauricefromshropshire
    Level 9 (55,946 points)
    Mac OS X
    Jun 22, 2015 10:39 AM in response to mauricefromshropshire

    You want to shoot yourself in the foot, fine. You go right ahead and do that.

  • by mdfinx,

    mdfinx mdfinx Jun 22, 2015 10:39 AM in response to susanfog
    Level 1 (0 points)
    Jun 22, 2015 10:39 AM in response to susanfog

    I am also experiencing this.  My wife and I have shared in icloud account for years and now suddenly I see missed calls that are really calls to her.  I have phoned those numbers back several times b/c I thought they were for me.  How frustrating.  I shut off the handoff feature AND shutoff Facetime on both our accounts.  Still no luck.  I really don't feel like creating a new iCloud account.  Would appreciate any other ideas.  Thx.

  • by Airspeed1,

    Airspeed1 Airspeed1 Jun 22, 2015 8:09 PM in response to susanfog
    Level 1 (0 points)
    Jun 22, 2015 8:09 PM in response to susanfog

    Disabling the handoff does not solve this problem. And it is a problem. If I wanted my devices to start doing new things on their own, I would still be running Microsoft crap.

  • by Airspeed1,

    Airspeed1 Airspeed1 Jun 22, 2015 8:19 PM in response to KiltedTim
    Level 1 (0 points)
    Jun 22, 2015 8:19 PM in response to KiltedTim

    I Share an account so that I know exactly what music my daughter is downloadin. I don't know how else to do this without taking her phone and looking through it all the time.

    All this is beside the point. Everything was fine until recently. Something changed and it needs to be fixed. I have tried every reasonable suggestion found here. Nothing works. If I need seperate accounts, I'll go back to a device where I don't need iTunes. I don't think I should have to buy the same song or movie 3 times if I own three devices.

  • by susanfog,

    susanfog susanfog Jun 23, 2015 11:00 AM in response to Airspeed1
    Level 1 (2 points)
    Jun 23, 2015 11:00 AM in response to Airspeed1

    If sharing/monitoring music is your issue, you might try Family Sharing.  You can have separate accounts, and up to 6 people can share music, iBooks and App Store, with one credit card set up to pay.  You can set it up so your child has to get your approval each time before they can make any purchases.  If that is your main issue, that might be the way to go. 

  • by susanfog,

    susanfog susanfog Jun 23, 2015 11:06 AM in response to mdfinx
    Level 1 (2 points)
    Jun 23, 2015 11:06 AM in response to mdfinx

    I wish I could help you, but turning off Handoff on both phones worked for me, and the problem has not reoccured.  I did not turn off FaceTime.  You probably already checked this, but in settings>iMessage, make sure that each phone has only the phone numbers and emails checked for the user of that device.  Sometimes when I update my phone, it automatically checks the phone numbers of every user on my Apple ID, so I have to uncheck them.  Good luck....I assume apple support wasn't able to help.....maybe they don't like to admit big problems.

  • by GabiHart,

    GabiHart GabiHart Jun 23, 2015 11:50 PM in response to susanfog
    Level 1 (0 points)
    Jun 23, 2015 11:50 PM in response to susanfog

    Turning off Handoff didn't help in my case, I turned off iCloud drice on my devise and that stopped the issue, I don't understand why, because we have been using the same Apple ID and cloud for long time and everything was fine .

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jun 24, 2015 7:13 AM in response to susanfog
    Level 8 (38,076 points)
    Mac OS X
    Jun 24, 2015 7:13 AM in response to susanfog

    To answer the general question of why sharing Apple IDs didn't cause issues in the past, but does now: In 8.3 features were added to enhance the use of Apple devices when there is more than one in use. These features depend on the devices sharing an Apple ID. They include the "Continuity" features: Get help using Continuity with iOS 8 and OS X Yosemite. Using Continuity you can make a call using your cell phone from an iPad, a Mac, or another phone if they are connected to the same WiFi network. Likewise, you can receive calls and messages on any of the devices sharing the ID. Apple realized that this would create issues for people sharing an Apple ID who did NOT want these features across different user's devices, so they also created Family Sharing, which allows people with different Apple IDs to continue to share purchases, and also adds a level of parental control that was not there previously.

  • by jared_heath,

    jared_heath jared_heath Jun 24, 2015 8:29 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jun 24, 2015 8:29 AM in response to Lawrence Finch

    Hey look, another unhelpful high level poster harping on using different apple id's...I'm shocked!

     

    That is not a valid answer Lawrence.  It has nothing to do with 8.3...this started happening blindly on May 26.  A similar thread has over 100 people having this issue with other users like you offering the same useless suggestion.....

     

    How you guys don't get banned is beyond me.  If there was a "this user is unhelpful" button, you'd get plenty of pushes.

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