My iPad2 can't find files on iCloud anymore

Question

Level 1

4 points

My iPad2 can't find files on iCloud anymore

I've uploaded a Numbers file to the iCloud drive from my iMac but my iPad2 won't bring it up. I've done this many times but can't do it anymore. Why?

Posted on May 26, 2015 2:43 PM

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Answer 1

braden85

Community Specialist

May 28, 2015 12:39 PM in response to cjl58

Hi cjl58,

I see that you are having an issue with iCloud Drive where you are not seeing the files you expect to see, or they are not uploading to iCloud Drive. Here is an article that will help you troubleshoot these issues:

Get help using iCloud Drive - Apple Support

https://support.apple.com/en-us/HT203052

Take care, and thanks for visiting the Apple Support Communities.

-Braden

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Answer 2

Demo

Level 10

166,494 points

May 28, 2015 12:49 PM in response to cjl58

What do you mean that your iPad will not bring it up? Are you looking for the file in the Numbers app on the iPad? If so, are you sure that you have it time to download? Sometimes you have to open the app no allow some time before the files will download to the app.

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Answer 3

cjl58 Author

Level 1

4 points

May 28, 2015 2:49 PM in response to Demo

Thanks for your response. I took my iMac & iPad to the Apple retail store. The tech there said that using the iCloud drive is a bit different than using the old iCloud. Now instead of just moving a file to the iCloud Numbers folder as I did before, now I have to move it to iCloud drive, but not to the Numbers folder, and then save it. When he did this the file showed up on my iPad. My problem is now resolved.

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Answer 4

cjl58 Author

Level 1

4 points

May 28, 2015 2:50 PM in response to braden85

Thanks for your response. I took my iMac & iPad to the Apple retail store. The tech there said that using the iCloud drive is a bit different than using the old iCloud. Now instead of just moving a file to the iCloud Numbers folder as I did before, now I have to move it to iCloud drive, but not to the Numbers folder, and then save it. When he did this the file showed up on my iPad. My problem is now resolved.

Reply