Downloading Update for FCPX 2.1

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Level 1

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Downloading Update for FCPX 2.1

I am new to Apple and IMAC. I bought a new computer with FCPX on it registered to me. But, now I can't seem to get the new update. I have 10.1.4 on it and bought some add-ons but they read I need to update. OK, I was a PC guy for 25 years, easy, nope. I go to the app store and all I get are tabs for buy it or d/l for free trial. Anyone have a better idea? Any help would be great. Motion was updated, no problem. I am about to throw things here.

iMac, Mac OS X (10.7.5)

Posted on May 26, 2015 3:05 PM

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Answer 1

Tom Wolsky

Level 10

151,004 points

May 26, 2015 4:09 PM in response to danb1a

ARe you signed into the App Store with the same Apple ID used to purchase it? If so, you should see the application in the Purchases page.

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Answer 2

danb1a Author

Level 1

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May 26, 2015 4:31 PM in response to danb1a

Yes, I bought the computer from an apple reseller, who included fcpx registered to me. The paperwork reads that the software was activated to this computers serial number. It also included motion and compressors and those updated, but not fcpx.

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Answer 3

Tom Wolsky

Level 10

151,004 points

May 26, 2015 4:45 PM in response to danb1a

DO you or do you not see the application on the Purchases page? If you don't contact the reseller.

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