Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 5s is not working!!

Hi guys,


My iPhone 5s is not working. It does not pass the Apple logo. I searched for a solution and tried many but non worked.

It contain so many important things, but I've never backed it up. I tried updating it from iTunes but I get a different error every time.


Is there any way that I can do a back up while it's in this state?

* I tried Dr.Fone and easeUS MobiSave but didn't work.

iPhone 5s, iOS 7.0.3

Posted on May 26, 2015 7:29 PM

Reply

There are no replies.

My iPhone 5s is not working!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.