iPad is disabled connect to iTunes

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Level 1

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iPad is disabled connect to iTunes

My kid was trying to figure out my password on my iPad 2 which I have updated to IOS 8.0.3. I believe? I didn't think anything of it at the time but apparently he tried numerous times relegating it to the screen saying, "iPad is disabled connect to iTunes." I don't think anything of it and connect it to my computer with iTunes up and iTunes asks to access my iPad. I click on Allow and it is telling me, "to allow access, please respond on your iPad." However, my iPad shows nothing different. It has been backed up and connected to iTunes before on my computer. What do I do to access my iPad?

iPad 2, iOS 8

Posted on May 26, 2015 5:23 PM

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Answer 1

kb1951

Level 10

124,205 points

May 26, 2015 5:30 PM in response to nicksheats02

See here: https://support.apple.com/en-us/HT204306, you may need to force it into recovery mode.

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Answer 2

Emdooey

Level 1

0 points

May 26, 2015 8:13 PM in response to nicksheats02

Had the same problem, I think my son was trying to access the restricted area on his ipad and managed to lock himself out completely. I went on my PC to connect like it told me and after putting in my information it sent an email "to be opened on the affected device." The "affected device" is DISABLED. LOL! I was going to go the recovery route which erases everything and then put all the songs we've bought over the years back on it, but I was told that my computer wasn't "authorized". That's it. Not even a link to steps to get it authorized. I guess I'm going to have to take it into the local Apple store to have them do something and give them the $29 they request for service. What a nightmare.

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