My iphone 6 plus is totally blacked out and non responsive
It stopped working. Does not respond to touch, reset, restart. Is not recognized by iTunes. Dead.
iPhone 6 Plus, iOS 8.3
User profile for user:
AppleJoe
User level:
Community Manager
Hi Nyell,
Welcome to the Apple Support Communities!
I understand that your iPhone is completely unresponsive and you have tried some great steps already to try and troubleshoot the issue. In this situation, I would recommend reading over the attached article just to ensure that all of the recommended steps have been completed.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your iPhone remains unresponsive, please follow the link in the What to do next section toward the bottom of the article.
Best regards,
Joe