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Out of Warranty pay

Hi, I have a question in regards for my broken iphone 6. Its been dropped pretty far after my skydive and i managed to find it after landing, everything is completely broken especially my IMEI was scratched off so basically its voiding warranty but will it be possible for out of warranty? I even dont have my receipt or the official box for it.

iPhone 6, iOS 8.1, Out of Warranty, Apple Care, Apple

Posted on May 26, 2015 4:56 PM

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Question marked as Best reply

Posted on May 26, 2015 4:58 PM

If your iPod Touch, iPhone, or iPad is Broken


Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.


ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.


You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:


Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.


To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.


You will find respective repair costs in the appropriate link:


iPod Service Support and Costs

iPhone Service Support and Costs

iPad Service Support and Costs


There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:


1. iResq or Google for others.

2. Buy and replace screen yourself: iFixit

2 replies
Question marked as Best reply

May 26, 2015 4:58 PM in response to Dr. Zed

If your iPod Touch, iPhone, or iPad is Broken


Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.


ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.


You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:


Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.


To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.


You will find respective repair costs in the appropriate link:


iPod Service Support and Costs

iPhone Service Support and Costs

iPad Service Support and Costs


There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:


1. iResq or Google for others.

2. Buy and replace screen yourself: iFixit

May 26, 2015 5:07 PM in response to Kappy

Thanks for the response Kappy, but yeah I figured its completely possible to replace for a refurbished. Don't think replacing a screen isn't going to make things top notch as the phone is completely destroyed. Even so I'm not so sure if Apple will acknowledge my GB as well, my phone is 64 GB so even if they can't examine it through iTunes or not so sure if a close up on hardware as well but I hope it'll be that case so I can have my 64 gb's back.

Out of Warranty pay

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