My iPhone 5s with iOS 8.3 crash and restart itself

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Level 1

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My iPhone 5s with iOS 8.3 crash and restart itself

Lately my iPhone 5s with iOS 8.3 started to crash and restart itself a lot during regular use: playing game, using internet or simply going through settings

Screen goes black or colored in rainbow lines, sound of something cracking comes from speaker and after a few seconds phone reboot itself

In past month the frequency of crashes start to increase from once a day to 4-5 times a day

Note that I'm using my phone approximately 2 hours a day and those crashes really frustrating

Is it a know issue?

Do you have a solution?

Posted on May 27, 2015 12:57 AM

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Answer 1

thunderzzz

Level 6

8,452 points

May 27, 2015 1:11 AM in response to Bemax

Try to reset your device. This won't delete your data stored on device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

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Answer 2

Bemax Author

Level 1

0 points

May 31, 2015 3:38 AM in response to thunderzzz

How can restart solve a problem if during every crash the phone restart itself any way?

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Answer 3

May 31, 2015 4:10 AM in response to Bemax

I would recommend backing up the phone if possible, then resetting the phone to brand new. Try using it regularly to see if it crashes, if it doesn't go ahead and restore the backup and see if it crashes once the backup is on it. Then it's something within your data causing the issue.

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