mickers1

Level 1 (0 points)

Q: Is this spam?

I've never received this before.

Though Apple normally notifies me of things via email, someone instead emailed my phone number saying this:

Dear (my full name)，

Your Apple ID (my email) was signed in iMessage on Dan 's iPhone.

Device: iPhone 5c

IP address：17.172.224.47

OS: iOS 8.2

If you believe an unauthorized person accessed your account, please sign in and manage your account immediately by going to http : // icloud - imessage .com/ info/ us/ page? token = e60dc18f -1

Thanks

Apple Support

I searched and didn't find anyone else with this exact email. I changed my password anyway via iTunes, but is this legit?

Thanks!

<Link Edited by Host>

Posted on Jun 18, 2015 1:13 PM

I have this question too

Q: Is this spam?

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Helpful answers

Page 1

by Ralph9430,

Ralph9430 May 27, 2015 7:11 AM in response to mickers1
Level 6 (18,243 points)

Apple Watch

May 27, 2015 7:11 AM in response to mickers1

If "Dan's iPhone" is your phone then the message may legit. But if it is not your phone you can protect yourself by changing your Apple ID password.
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by apple_help007,

apple_help007 May 27, 2015 10:37 AM in response to mickers1
Level 1 (21 points)

Notebooks

May 27, 2015 10:37 AM in response to mickers1

this is a real mail from apple
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by Lawrence Finch,

Lawrence Finch May 27, 2015 10:46 AM in response to Ralph9430
Level 8 (38,305 points)

Mac OS X

May 27, 2015 10:46 AM in response to Ralph9430

It is definitely NOT legit. The link is not an Apple site.
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by Lawrence Finch,

Lawrence Finch May 27, 2015 10:47 AM in response to apple_help007
Level 8 (38,305 points)

Mac OS X

May 27, 2015 10:47 AM in response to apple_help007

apple_help007 wrote:

this is a real mail from apple

NO, IT IS NOT. If you don't know don't answer.
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by Michael Black,

Michael Black May 27, 2015 11:02 AM in response to apple_help007
Level 7 (25,335 points)

May 27, 2015 11:02 AM in response to apple_help007

The link Apple would have supplied would have been for applied.apple.com

All of the automated messages I've ever received because of enabling/disabling find my iPhone or adding a new device to my iCloud account and so on, have always indicated they were automated messages so do not reply, the were always signed "Apple Customer Support".

Regardless, its a good habit to get into to simply NEVER click on any link in any email. Instead, open your browser and go directly to the web site you need (note, that is not at all necessarily the one indicated in the email - think first, and then go to the site you know about to verify your account or information, don't just assume you want or need to go to the site indicated). Anything to do with checking your credentials or changing your password with Apple will be appleid.apple.com.
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by Phil0124,

Phil0124 May 27, 2015 11:06 AM in response to apple_help007
Level 7 (27,899 points)

iPhone

May 27, 2015 11:06 AM in response to apple_help007

As has been said it is not a real Apple Email. The URL it directs you to does not belong to Apple, and further more, is not even functional.

@mickers1
Ignore the mail.
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by Templeton Peck,

Templeton Peck May 27, 2015 11:25 AM in response to apple_help007
Level 9 (62,070 points)

May 27, 2015 11:25 AM in response to apple_help007

apple_help007 wrote:

this is a real mail from apple

Wrong.
Nice going "apple_help"
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by moll132,

moll132 Jun 12, 2015 2:25 PM in response to mickers1
Level 1 (0 points)

Jun 12, 2015 2:25 PM in response to mickers1

I got the same exact message today. Talked to apple support and forwarded them a screenshot and they said it was real. However, it is weird that we both got the exact same message.....
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by ChrisJ4203,

ChrisJ4203 Jun 12, 2015 2:30 PM in response to moll132
Level 9 (59,818 points)

iPhone

Jun 12, 2015 2:30 PM in response to moll132

The domain iCloud-imessage.com is not a valid domain, especially not from Apple.
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by moll132,

moll132 Jun 12, 2015 3:09 PM in response to moll132
Level 1 (0 points)

Jun 12, 2015 3:09 PM in response to moll132

Actually my URL was slightly different... http://imessage-appleid.com/info/us/page?token=e5fd12dd-7
Not sure why Apple Support told me it was legitimate. Seems like they should be able to eliminate spam right away.
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by ChrisJ4203,

ChrisJ4203 Jun 12, 2015 3:11 PM in response to moll132
Level 9 (59,818 points)

iPhone

Jun 12, 2015 3:11 PM in response to moll132

Not sure, but yours has a different domain from the original email the OP posted.
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by moll132,

moll132 Jun 12, 2015 3:14 PM in response to ChrisJ4203
Level 1 (0 points)

Jun 12, 2015 3:14 PM in response to ChrisJ4203

Still seems like a sketchy domain though. And we had the exact same message; unless Dan is a busy guy hacking everyone's phones, I still think it's most likely spam.
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by ChrisJ4203,

ChrisJ4203 Jun 12, 2015 3:15 PM in response to moll132
Level 9 (59,818 points)

iPhone

Jun 12, 2015 3:15 PM in response to moll132

Agreed.
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by Ubiquit0us,

Ubiquit0us Jun 18, 2015 4:04 PM in response to mickers1
Level 1 (0 points)

Jun 18, 2015 4:04 PM in response to mickers1

According to http://www.ip-tracker.org/locator/ip-lookup.php?ip=17.172.224.47.... that's the Apple's Corporate IP in Cupertino, CA.
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