Is this spam?

Question

mickers1 Author

Level 1

8 points

Is this spam?

I've never received this before.

Though Apple normally notifies me of things via email, someone instead emailed my phone number saying this:

Dear (my full name)，

Your Apple ID (my email) was signed in iMessage on Dan 's iPhone.

Device: iPhone 5c

IP address：17.172.224.47

OS: iOS 8.2

If you believe an unauthorized person accessed your account, please sign in and manage your account immediately by going to http : // icloud - imessage .com/ info/ us/ page? token = e60dc18f -1

Thanks

Apple Support

I searched and didn't find anyone else with this exact email. I changed my password anyway via iTunes, but is this legit?

Thanks!

Posted on May 27, 2015 6:43 AM

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Answer 1

Ralph9430

Level 7

21,732 points

May 27, 2015 7:11 AM in response to mickers1

If "Dan's iPhone" is your phone then the message may legit. But if it is not your phone you can protect yourself by changing your Apple ID password.

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Answer 2

May 27, 2015 10:37 AM in response to mickers1

this is a real mail from apple

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Answer 3

May 27, 2015 10:46 AM in response to Ralph9430

It is definitely NOT legit. The link is not an Apple site.

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Answer 4

May 27, 2015 10:47 AM in response to apple_help007

apple_help007 wrote:

this is a real mail from apple

NO, IT IS NOT. If you don't know don't answer.

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Answer 5

May 27, 2015 11:02 AM in response to apple_help007

The link Apple would have supplied would have been for applied.apple.com

All of the automated messages I've ever received because of enabling/disabling find my iPhone or adding a new device to my iCloud account and so on, have always indicated they were automated messages so do not reply, the were always signed "Apple Customer Support".

Regardless, its a good habit to get into to simply NEVER click on any link in any email. Instead, open your browser and go directly to the web site you need (note, that is not at all necessarily the one indicated in the email - think first, and then go to the site you know about to verify your account or information, don't just assume you want or need to go to the site indicated). Anything to do with checking your credentials or changing your password with Apple will be appleid.apple.com.

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Answer 6

May 27, 2015 11:06 AM in response to apple_help007

As has been said it is not a real Apple Email. The URL it directs you to does not belong to Apple, and further more, is not even functional.

@mickers1

Ignore the mail.

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Answer 7

May 27, 2015 11:25 AM in response to apple_help007

apple_help007 wrote:

this is a real mail from apple

Wrong.

Nice going "apple_help"

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Answer 8

moll132

Level 1

0 points

Jun 12, 2015 2:25 PM in response to mickers1

I got the same exact message today. Talked to apple support and forwarded them a screenshot and they said it was real. However, it is weird that we both got the exact same message.....

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Answer 9

ChrisJ4203

Level 10

230,347 points

Jun 12, 2015 2:30 PM in response to moll132

The domain iCloud-imessage.com is not a valid domain, especially not from Apple.

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Answer 10

moll132

Level 1

0 points

Jun 12, 2015 3:09 PM in response to moll132

Actually my URL was slightly different... http://imessage-appleid.com/info/us/page?token=e5fd12dd-7

Not sure why Apple Support told me it was legitimate. Seems like they should be able to eliminate spam right away.

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Answer 11

ChrisJ4203

Level 10

230,347 points

Jun 12, 2015 3:11 PM in response to moll132

Not sure, but yours has a different domain from the original email the OP posted.

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Answer 12

moll132

Level 1

0 points

Jun 12, 2015 3:14 PM in response to ChrisJ4203

Still seems like a sketchy domain though. And we had the exact same message; unless Dan is a busy guy hacking everyone's phones, I still think it's most likely spam.

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