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Only US letter paper size is available at printing dialog

I don't know how it happened, but one morning... I want print from Preview and I see only "US Letter" paper size, nothing else.

User uploaded file

Generally in all print dialogs (Safari etc...).


At Printer settings I see all formats, but only here.

User uploaded file

Of course it works before...


I make also Restart, remove and re-add printers, but still same situation...

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 27, 2015 7:41 AM

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Question marked as Top-ranking reply

Posted on May 27, 2015 7:49 AM

Make sure you are using the correct driver


Make sure your drivers are compatible with the OS from HP's website


if that does not work you may need to reset your printing system

THIS WILL DELETE ALL PRINTERS AND SETTINGS AND YOU WILL HAVE TO RECONFIGURE MANUALLY

in the printer control panel right click on the printer

select Reset Printing System...

add your printer

add your driver if the software did not do so already.

2 replies
Question marked as Top-ranking reply

May 27, 2015 7:49 AM in response to pixie_sk

Make sure you are using the correct driver


Make sure your drivers are compatible with the OS from HP's website


if that does not work you may need to reset your printing system

THIS WILL DELETE ALL PRINTERS AND SETTINGS AND YOU WILL HAVE TO RECONFIGURE MANUALLY

in the printer control panel right click on the printer

select Reset Printing System...

add your printer

add your driver if the software did not do so already.

Only US letter paper size is available at printing dialog

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