Apple Event: May 7th at 7 am PT
I am trying or 2 weeks now to download some apps on my iPhone 4s, but App Store keeps asking me for payment verification even if the app I am trying to download is for free. I verify my payment method, but it is not accepted. My credit card is totally okay. I re-entered my credit card info, but nothing. I even changed my password, but still my payment method is not accepted... what should I do?
iPhone 4S, iOS 8.2, null
Go into your Payment information and type in the 4-digit CCV code again. Also make sure that all of the information on the card is correct.
When you indicate that your payment method is "not accepted" what is happening that tells you that?
Cheers,
GB
Go into your Payment information and type in the 4-digit CCV code again. Also make sure that all of the information on the card is correct.
When you indicate that your payment method is "not accepted" what is happening that tells you that?
Cheers,
GB
First of all it's a 3 digit number the CVV and I have check that all my info are correct
Second, the message I get is " your payment method was declined. Please enter a valid payment method information"... The thing is that I AM entering the correct info of my credit card.
Moreover, each and every time it keeps asking me or my mobile number and area code
OK, sorry - my CVV code is 4-digits.
Not sure what the last sentence means? What keeps asking for your mobile number and area code. What is the exact message? If it is just "your payment method is declined" then where is it asking for your mobile number?
You can always contact iTunes support:
Cheers,
GB
Sorry, I meant that it is asked from me my phone number and area code, each and everytime I am trying to verify my payment method
the exact message is this: " your payment method was declined. Please enter a valid payment method information"... I cannot even update the apps I already have on my iPhone... do you have any idea what might be happening??
No, not sure. I think your best bet at this point is to contact iTunes Support at the link I provided above.
Best of luck,
GB
payment method is not accepted
