IMPORTANT

Question

IMPORTANT

my iphone5c wont let me open my messages. it keeps crashing. i already tried resetting it and it doesnt work. i also heard that a lot of iphone 5c's are doing this too.

iPhone 5c, iOS 8.3

Posted on May 27, 2015 8:51 AM

Reply

Answer 1

May 27, 2015 8:56 AM in response to alliyahxmarie

Here a an article that will help you to get the issue resolved:

http://www.macrumors.com/2015/05/26/ios-bug-crashing-iphones-with-text-message/

Best of luck,

GB

Reply

Answer 2

jeremy_v

Community Specialist

Jun 1, 2015 6:19 AM in response to alliyahxmarie

Good day alliyahxmarie,

Thank you for participating in the Apple Support Communities.

If the Messages app on your iPhone still quits unexpectedly after you received a message, the steps in this article can help:

If Messages quits unexpectedly after you get a text with a specific string of characters - Apple Support

Sincerely,

Jeremy

Reply