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Canceling acct password

i changed my email from Yahoo to gmail months ago. I was sure I got rid of all signs of Yahoo. Now, when I go to the App Store, they ask for my Yahoo password instead of gmail. HELP! This is driving me nuts!

iPad 2, iOS 8.2

Posted on May 27, 2015 10:04 AM

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1 reply

May 29, 2015 10:28 AM in response to amyfromnew castle

Hello Amy,


Just so we are on the same page, you change your email from Yahoo to Gmail. Know when you did this, did you change your Apple ID from your old Yahoo to the new Gmail account? If you did not, take a look at the links below on how to change that and what to do afterwards.


Change your Apple ID
https://support.apple.com/en-us/HT202667


What to do after you change your Apple ID email address or password

https://support.apple.com/en-us/HT204071


Regards,

-Norm G.

Canceling acct password

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