My mac is extremely slow. The beach ball appears for prolonged periods of time during applications. Theres also a delay between letters as I type in web addresses. I've updated to most recent OS and it didn't seem to make a difference.

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My mac is extremely slow. The beach ball appears for prolonged periods of time during applications. Theres also a delay between letters as I type in web addresses. I've updated to most recent OS and it didn't seem to make a difference.

My mac is extremely slow. The beach ball appears for prolonged periods of time during applications. Theres also a delay between letters as I type in web addresses or when I'm writing emails. I feel like I'm watching my commodore 64 loading a program. I've updated to the most recent OS and it didn't seem to make a difference. I've run etrecheck but honestly can't make any sense out of it. I'm hoping someone on this board can help me figure this out.

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Click the [Click for details] links for more information about that line.

The following internal tasks failed to complete:
/usr/sbin/system_profiler -xml SPApplicationsDataType
/usr/bin/find /Library/Application Support -iname *.kext

Hardware Information:

️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n

Video Information:

️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440

System Software:

️
OS X 10.10.3 (14D136) - Time since boot: 1:54:44

Disk Information:

️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 998.97 GB (648.25 GB free) - 106 errors

Encrypted AES-XTS Unlocked Core Storage: disk0s2 999.35 GB Online

OPTIARC DVD RW AD-5680H

USB Information:

️
Seagate Backup+ BK 1 TB
disk2s1 (disk2s1) <not mounted> : 32 KB
Seagate Backup Plus Drive (disk2s3) /Volumes/Seagate Backup Plus Drive : 1.00 TB (495.23 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
The Neat Company Neat ADF Scanner
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight

Gatekeeper:

️
Mac App Store and identified developers

Kernel Extensions:

️
/System/Library/Extensions
[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]

Launch Agents:

️
[running] com.carbonite.launchd.status.plist [Click for support]
[running] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]

Launch Daemons:

️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.carbonite.installhelper.plist [Click for support]
[running] com.carbonite.launchd.daemon.plist [Click for support]
[running] com.carbonite.launchd.monitor.plist [Click for support]
[loaded] com.carbonite.launchd.watcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.protectmac.AntiVirus.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]

User Launch Agents:

️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

User Login Items:

️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Microsoft Error Reporting Application (/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app)
Neat Application (/Applications/Neat.app)
ProtectMacAntiVirusAgent Application (/Library/ProtectMac AntiVirus/ProtectMacAntiVirusAgent.app)

Internet Plug-ins:

️
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 25 Check version

3rd Party Preference Panes:

️
Creative Cloud [Click for support]
Flash Player [Click for support]

Time Machine:

️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 998.97 GB Disk used: 350.72 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 65
Oldest backup: 2015-01-22 00:12:29 +0000
Last backup: 2015-05-24 23:43:07 +0000
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 350.72 GB X 3)

Top Processes by CPU:

️
96% CarboniteDaemon
8% WindowServer
8% systemstatsd
7% Photo Library Migration Utility
6% com.apple.library-repair.agent

Top Processes by Memory:

️
505 MB kernel_task
221 MB Photo Library Migration Utility
135 MB CarboniteDaemon
127 MB mbpluginhost(14)
119 MB Finder

Virtual Memory Information:

️
277 MB Free RAM
3.73 GB Used RAM
10 MB Swap Used

Diagnostics Information:

️
May 26, 2015, 10:30:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-05-26-10 3055_[redacted].crash
May 26, 2015, 10:30:51 AM /Library/Logs/DiagnosticReports/ProtectMac AntiVirus_2015-05-26-103051_[redacted].hang
May 26, 2015, 10:23:51 AM /Library/Logs/DiagnosticReports/Neat_2015-05-26-102351_[redacted].hang
May 26, 2015, 10:23:30 AM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-05-26-102330_[redacted].hang
May 26, 2015, 10:23:29 AM /Library/Logs/DiagnosticReports/Finder_2015-05-26-102329_[redacted].hang
May 26, 2015, 09:50:09 AM Self test - passed
May 26, 2015, 08:57:16 AM /Library/Logs/DiagnosticReports/iPhoto_2015-05-26-085716_[redacted].hang
May 26, 2015, 08:57:16 AM /Library/Logs/DiagnosticReports/Neat_2015-05-26-085716_[redacted].hang

iMac (27-inch Mid 2010), OS X Yosemite (10.10.3)

Posted on May 27, 2015 12:18 PM

Reply

Answer 1

dominic23

Level 10

83,904 points

May 27, 2015 4:10 PM in response to will2tom

Remove CleanMyMac2.

http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2

Remove protectmac.Antivirus according to developers uninstall instructions.

Reset PRAM. http://support.apple.com/kb/PH18761

Reset SMC. http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

Start up in Safe Mode. http://support.apple.com/kb/PH18760

Repair Disk. http://support.apple.com/kb/PH5836

RAM

Upgrading RAM to 8GB will help.

http://eshop.macsales.com/shop/apple/memory/

Reply

Answer 2

Old Toad

Level 10

207,367 points

May 27, 2015 4:46 PM in response to will2tom

Besides CleanMyMac2 your have some disk problems:

Macintosh HD (disk1) / : 998.97 GB (648.25 GB free) - 106 errors

It could be a sign of a failing hard drive. First order of business is to make a backup of your hard drive.

Next Boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and repair the disk permission and the disk. If you get any report of errors being found and repaired repeat until there is no report of errors.

Reboot normally and rerun Etrecheck to see if it still is finding errors.

After all the repairs are done check to see if there's any improvement in performance. Additional RAM will help with the performance issues especially with older Macs like yours.

If you still get a report of errors or are uneasy with knowing there were a lot of errors make an appointment at the nearest Apple Genius bar for a free diagnostic check. Better safe than sorry.

Reply