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HOW DO YOU GET RID OF THE MESSAGE "YOUR APPPLE COMPUTER HAS BEEN BLOCKED SYSTEM HAS BEEN INFECTED DUE TO UNEXPECTED ERROR" ON SAFARI

This is the first thing that pops up when I open Safari and I can't use the Browser or try to close it afterwards. I have to force quit to use the Firefox browser.

Any suggestions?

macbook pro 2.93 GHz Intel Core 2 Duo, Mac OS X (10.6.6), 4GB 1067 MHz DDR3

Posted on May 27, 2015 12:29 PM

Reply
3 replies

May 27, 2015 12:31 PM in response to rj127

This is a scam.


1. Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


2. Relaunch Safari holding the shift key down.


3. Turn off wifi and turn it back on.


Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.



4. Safari > Preferences > Privacy

Cookies and website data:

Click “Details” button.

Remove the cookie related to this, if there is one.


For more info:


“How to respond …….”


http://www.thesafemac.com/tech-support-scam-pop-ups/

HOW DO YOU GET RID OF THE MESSAGE "YOUR APPPLE COMPUTER HAS BEEN BLOCKED SYSTEM HAS BEEN INFECTED DUE TO UNEXPECTED ERROR" ON SAFARI

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