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Deleting messages

I have 4 messages in my email and I cannot delete them. I always get a message saying thatI cannot move the message.

iPhone 4S

Posted on May 27, 2015 2:40 PM

Reply
2 replies

May 29, 2015 2:07 PM in response to judyjht

Hey Judy,
I know that can be frustrating when trying to delete some emails and you get a notification that you are unable to move it. For that issue and any other time you run into issues with the Mail app on your iPhone, take a look at the article below to walk you through sorting it out. It will have you check the settings of your email to ensure that the incoming and outgoing servers are correct and you may even have to remove the email account from your iPhone and add it back in.

Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899

Take care,
-Norm G.

Deleting messages

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