mail keeps forgetting 2 Gmail account passwords

Hi,


Mail has 5 accounts enabled. It is forgetting the passwords to two of the IMAP accounts, both for Gmail, I keep putting it in and day later, perhaps at the same time of day (later afternoon), it will ask me to put it in again for one of them. It might ask for the other the next day or later that day.


I have also noticed a message flashes by once the password is accepted. I used a screen capture program to record it.

OS X Yosemite (10.10.3)

Posted on May 27, 2015 2:23 PM

Reply
3 replies

May 29, 2015 1:51 PM in response to lipwak

Hi lipwak,


Welcome to the Apple Support Communities!


I understand that Mail on your Mac keeps asking for the password to two Gmail accounts you have set up. To begin troubleshooting this situation, I would recommend reading over and working through the suggested steps located in the attached article.


If Mail on your Mac keeps asking for your password - Apple Support


Best regards,

Joe

Jun 10, 2015 7:50 AM in response to lipwak

I think I fixed it. It turns out the passwords were not saved in Mail! I'm guessing that Mail was getting them from the Keychain and while that worked 99% of the time, maybe once a day it wouldn't. Why? I don't know.


I now have the passwords in and it hasn't forgotten them in a few days so I'd like to think it's fixed.


Cheers,


John

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mail keeps forgetting 2 Gmail account passwords

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