Q: Why does my iphone 5s keep randomly turning off and on repeatedly?

My iPhone 5s will turn off, or go to the white screen with the apple logo, turn black and then go to my lock screen and do it over and over again. I think it has something to do with the battery or the charger. Please help!

iPhone 5s, iOS 8.3

Posted on May 27, 2015 2:52 PM

I have this question too

Q: Why does my iphone 5s keep randomly turning off and on repeatedly?

All replies

Helpful answers

by pedro d,

pedro d May 29, 2015 2:18 PM in response to darynwiley
Community Specialists

May 29, 2015 2:18 PM in response to darynwiley

Hello there, darynwiley.

I understand your phone seems to be randomly restarting, displays the Apple logo or even shuts off. For situations of this nature, the following Knowledge Base article references some great information to review for troubleshooting:

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Thanks for reaching out to Apple Support Communities.

Kind Regards,
Pedro.
Reply options

Link to this post

Q: Why does my iphone 5s keep randomly turning off and on repeatedly?

All replies Helpful answers

by pedro d,

All replies

Helpful answers