Apple Event: May 7th at 7 am PT
I just synced my iPod and, with the exception on 12 songs, all my other music has disappeared. Most of it was from CDs I no longer have. What happened and is there any way to get them back?
Windows 8, Ipod Nano that should be registered
I used the same laptop I always use. Everything was in the iTunes library. It did ask if I wanted to add everything in the library and I said "yes". Now, it took out everything except 12 songs. So, everything I loaded and anything but these 12 that I purchased are gone. Now when I look in the library, only those 12 songs are there also.
I used the same laptop I always use. Everything was in the iTunes library. It did ask if I wanted to add everything in the library and I said "yes". Now, it took out everything except 12 songs. So, everything I loaded and anything but these 12 that I purchased are gone. Now when I look in the library, only those 12 songs are there also.
If they are not on the device and not in the library where are you going to get them back from? Have you still got the computer that you normally used? Go back to that and sync the content from the library to the device. If you want to use a new computer to manage the device see Move your iTunes library to a new computer.
tt2
Did you sync the device to a computer you don't normally use? Was the music in the iTunes library? If not, then you have deleted all of the music. Did you see a warning about syncing the device? Syncing of music is one way, from iTunes to the iOS device.
Syncing of the iDevice cannot remove content from iTunes library. It seems to me there is some other disconnect with your library here, either you are not using the correct Apple ID, or the computer is not authorized. Music that has been ripped from CDs cannot be removed from the iTunes library by a sync either. I suggest you check where your library files are located. The music should still be there, probably in your Music folder, but that would depend on your iTunes settings.
I checked my music folder and they are not there. I tried to use an old username & password to see if anything was there, but it won't recognize the password. I no longer have that email address so I can't have them reset the password as I cannot access the email they would send me.
Guess I'm just out of luck.
Were you using iTunes Match? If not, there is no way for iTunes to delete music from your computer. You have a backup of your computer? If so, then restore your music folder. If you open iTunes, where does it report where your music is supposed to be stored? You can take a look at this user hint regarding iTunes and Windows issues. Troubleshooting issues with iTunes for Windows updates
I don't use iTunes Match. I'll try to restore the music folder. I'm not sure where to look in iTunes to see where it's supposed to be stored.
I'll go through the user hint to see if it helps.
Thanks
If you are using Windows, then the first thing is to display the menu bar, Ctrl + B. From there, go to Edit>Preferences>Advanced, and that will show your library location.
OK, I found the location but, when I go there, only the 12 songs are there, everything else is gone.
I still believe the music was not there to start with. There is no way for iTunes or a sync to remove music from your computer. It sounds to me that the music only existed on your iPod. Before today, how were you managing your music? When was the last time you had synced before today?
I has been a few months since I did a sync. But, when I did, I would plug the iPod into my laptop. It would automatically go to iTunes, where I would see all of my music. I would it "sync" and it would sync to my iPod. This is the same thing I did today, but with very different results.
Regarding the old Apple user ID--I did see an old one come up at one time but it won't recognize my password. I'm wondering if that's where the rest of the music is hiding but I have no way of getting in there to see.
Thanks for all your help. I think I'm just out of luck here.
Even being logged in with a different Apple ID on the computer should not matter. Again, it cannot delete music from the computer. It would only refuse to sync it to the iPod if you were not authorized. Again, just restore your computer backup of the music and you should be able to sync the music back.
OK, thank you
You're welcome.
jsargo wrote:
It did ask if I wanted to add everything in the library and I said "yes".
I suspect that should have been a warning that your iTunes library wasn't the one the device normally syncs with, even if you were using the same computer. Too late now to recover the media from your device but if you have a backup of your computer or user profile that includes the <User's Music>\iTunes folder and you can restore it then that should work.
There are a number of things that can cause the library to be corrupted, but they would leave the media in place. For that to go too suggests something else has gone wrong. Have you created a new user account, or have you had a warning message about a corrupt user profile?
tt2
I synced my iPod and now all my music is gone
