marthafromlas cruces

Q: iPhone 5S, iOS 8.0.3, bluetooth and airdrop not working

Hi, I just got my first smart phone today and it happens to be the 5S using iOS 8.0.3 for software.

 

However the bluetooth will not connect to my laptop using Maverick or my iMac using Yosemite. The connection fails. Yet they both connect just fine to my husband's old non smart phone.

 

And airdrop will not connect to either my laptop Macbook pro using Maverick or my iMac using Yosemite.

 

Have others had this problem and if so, how is it corrected? I'm pretty upset about this because I had planned to use airdrop and bluetooth all the time. It WILL connect to my bluetooth ear piece though.

 

Thank you

Martha

iPhone 5s, iOS 8.3, 16 gigs

Posted on May 27, 2015 4:50 PM

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Q: iPhone 5S, iOS 8.0.3, bluetooth and airdrop not working

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  • by marthafromlas cruces,

    marthafromlas cruces marthafromlas cruces May 31, 2015 7:47 PM in response to FoxFifth
    Level 1 (5 points)
    May 31, 2015 7:47 PM in response to FoxFifth

    Yes I did log into iCloud online to view the photo. I wonder how the photo got up there? I checked each time I tried to do it from my phone and no photo. After I used iTunes, the photo could be viewed immediately. Hmmm.....

     

    I found this article that reflects exactly my experience with airdrop and bluetooth. It was helpful to know I wasn't alone.

     

    http://www.macworld.co.uk/how-to/mac-software/how-use-airdrop-on-macs-wirelessly -share-files-3500407/

  • by marthafromlas cruces,

    marthafromlas cruces marthafromlas cruces Jun 4, 2015 12:57 PM in response to marthafromlas cruces
    Level 1 (5 points)
    Jun 4, 2015 12:57 PM in response to marthafromlas cruces

    UPDATE ON AIRDROP NOT WORKING

     

    HI! Yesterday I received my iPad mini with ios 8.3, same system as the iPhone. And it, along with the iPhone, cannot recognize my 2012 Macbook Pro using system 10.10.3 on it but the iPhone and the iPad  recognize each other and I can airdrop files between them. So when the iOS 8.3 expert called me back today from apple we went through more setting and possibilities and she transferred me once again for the 4 time over to the computer specialist.  Since both of my new devices were having the same problem not recognizing my computer but could connect with each other, this time he couldn't blame it on the iPhone and he is looking into what may may correct the problem. I hope to hear back from them both soon. At least I now know for sure that there is nothing wrong with my two new devices.

     

    He also said that apple was aware of the fact that there are iCloud issues going on and they are working on that as well.

     

    Martha

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