Volume controls are not working

Question

Level 1

8 points

Volume controls are not working

Hy everybody!

I have installed windows 8.1 with Boot Camp on my Mac mini, but I have had to reinstall it. My problem is that since the reinstallation the volume controls are not working. I tried everything to fix the problem. Installed all the updates for windows. Reinstalled the Boot camp assistant. Unplugged the power cord. If anyone has an idea to fix this problem, please help. 🙂

My system preferences:

Mac mini 2014 end with OS X 10.10.3.
Boot camp assistant 5.1
Windows 8.1 pro x64

Mac mini (Late 2014), OS X Yosemite (10.10.3), windows 8.1 pro x64

Posted on May 28, 2015 3:58 AM

Reply

Answer 1

Loner T

Level 9

59,471 points

May 28, 2015 4:15 AM in response to bitblaise

Please try

Resetting the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

Reply

Answer 2

bitblaise Author

Level 1

8 points

May 28, 2015 5:21 AM in response to Loner T

Thanks the advice.

I've reseted the SMC and the NVRAM, but the problem is still there.

Reply

Answer 3

Loner T

Level 9

59,471 points

May 28, 2015 9:47 AM in response to bitblaise

Can you post a screen shot of Control Panel -> Device Manager -> Audio Devices?

Here is a screen shot of Control Panel -> Sound.

Reply

Answer 4

bitblaise Author

Level 1

8 points

May 28, 2015 12:05 PM in response to Loner T

Yes I can. Here you are.

(My system language is hungarian)

Reply

Answer 5

Loner T

Level 9

59,471 points

May 28, 2015 12:10 PM in response to bitblaise

Since the Mini has no built-in volume controls, are you using your keyboard top row keys to control volume?

Reply

Answer 6

bitblaise Author

Level 1

8 points

May 28, 2015 12:21 PM in response to Loner T

Yes, I have an Apple keyboard (wired), and I'm using the keys in the top row to control volume. The windows see the hardware as Apple Keyboard.

Reply

Answer 7

bitblaise Author

Level 1

8 points

May 28, 2015 12:18 PM in response to bitblaise

From the taskbar I can set the volume, the speakers are working, and on the OS X the volume control works fine.

Reply

Answer 8

bitblaise Author

Level 1

8 points

May 28, 2015 1:50 PM in response to bitblaise

Yeah. I solved the problem by installing the corect driver manualy.

It comes to my mind that it would be a driver issue, so I tried to install manualy the Applekeyboard driver from the flashdisc which was created by the boot camp. But the installer says that not found appropirate driver for me. So it turns out that the driver is wrong. Then I downloaded the bootcamp 5.0 drivers from apple and installed the Applekeyboarddriver manualy from there.

Finaly I can turn the volume up/down and ect.

Thanks for your help. 🙂

Reply

Answer 9

Loner T

Level 9

59,471 points

May 28, 2015 3:56 PM in response to bitblaise

Yes, it would have the keyboard driver since it is being used as a USB hub.

Reply

Answer 10

Jude525

Level 1

0 points

Jul 24, 2015 7:54 AM in response to bitblaise

I'm confused. Where did you finder drivers to install manually? I am having the same problem with the same Mac as you have. One difference is that my keyboard is wireless.

Reply

Answer 11

Loner T

Level 9

59,471 points

Jul 24, 2015 12:55 PM in response to Jude525

Please see System requirements to install Windows on your Mac using Boot Camp - Apple Support for appropriate drivers for your specific Mac year/model.

Reply

Answer 12

Jude525

Level 1

0 points

Jul 24, 2015 5:25 PM in response to Loner T

Thank you Loner for your timely reply, but the solution was ridiculously simple. I use my main TV as my Mac monitor, so it is ensconced in the mess that is my entertainment center. Between inserting my Win install disc to burn an image and inserting and removing the thumb drive, I managed to unwittingly change the source settings on my sound system. I really panicked when I rebooted in OS X and had no sound. It wasn't till hours later when I went to watch a movie that I realized my blunder.

Long story short. I'm all set, but am very grateful for your help.

Reply