2013 Macbook Pro Retina 15" shuts down without warning and won't reboot
Hi All,
I use a 2014 Model (I think) Mac Book Pro 15" Retina model for work. Over the past 2 months the computer has continuously crashed (screen freezes and I can't do anything but restart) and has now started turning itself off and not rebooting (sometimes for hours). When it turns itself off, it displays a message that says "Your computer restarted because of a problem", like the one here: OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…
Trying to figure out what's going on. Seems to happen sporadically. Can anyone tell me/ help me read the panic report to see what's going on?
Wed May 27 23:21:40 2015
*** Panic Report ***
panic(cpu 4 caller 0xffffff7fa841ebdb): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff81369c3000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 4), Frame : Return Address
0xffffff8128bf32d0 : 0xffffff802572bda1
0xffffff8128bf3350 : 0xffffff7fa841ebdb
0xffffff8128bf3430 : 0xffffff7fa66ace38
0xffffff8128bf34f0 : 0xffffff7fa67772c6
0xffffff8128bf3530 : 0xffffff7fa6777336
0xffffff8128bf35a0 : 0xffffff7fa69ae656
0xffffff8128bf3610 : 0xffffff7fa6799ec1
0xffffff8128bf3630 : 0xffffff7fa66b38f1
0xffffff8128bf36e0 : 0xffffff7fa66b13fc
0xffffff8128bf38e0 : 0xffffff7fa66b2d4b
0xffffff8128bf39b0 : 0xffffff7fa7a5ef7b
0xffffff8128bf3a80 : 0xffffff7fa79ced0c
0xffffff8128bf3ab0 : 0xffffff7fa79cd6ea
0xffffff8128bf3b30 : 0xffffff8025d00d52
0xffffff8128bf3b60 : 0xffffff8025d01949
0xffffff8128bf3bc0 : 0xffffff8025cff0c3
0xffffff8128bf3d00 : 0xffffff80257e21e7
0xffffff8128bf3e10 : 0xffffff802573000c
0xffffff8128bf3e40 : 0xffffff80257149f3
0xffffff8128bf3e90 : 0xffffff802572531d
0xffffff8128bf3f10 : 0xffffff80258031ea
0xffffff8128bf3fb0 : 0xffffff8025835396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7fa79ba000->0xffffff7fa7a28fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000
com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7fa8410000->0xffffff7fa8423fff
dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7fa8408000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7fa6d6c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7fa840b000
com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000->0xffffff7fa68d1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa6646000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000
dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7fa6656000
com.apple.nvidia.driver.NVDAGK100Hal(10.0.2)[DC43029D-568A-3B7C-976B-E922C17F51 43]@0xffffff7fa68dd000->0xffffff7fa6a8afff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000
com.apple.GeForce(10.0.2)[C2824D37-5304-3DBE-AE12-2ACC37EC327C]@0xffffff7fa7a37 000->0xffffff7fa7accfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa6646000
dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7fa79ba000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000025400000
Kernel text base: 0xffffff8025600000
__HIB text base: 0xffffff8025500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 4243446351132
last loaded kext at 15340072531: com.symantec.kext.SymAPComm 100.1f2 (addr 0xffffff7fa857c000, size 20480)
last unloaded kext at 228216080501: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7fa6e11000, size 28672)
loaded kexts:
com.symantec.kext.SymAPComm 100.1f2
org.virtualbox.kext.VBoxNetAdp 4.3.18
org.virtualbox.kext.VBoxNetFlt 4.3.18
org.virtualbox.kext.VBoxUSB 4.3.18
org.virtualbox.kext.VBoxDrv 4.3.18
com.ibm.mobileconnect.driver.VirtualNetworkController 1.0.0
com.Cycling74.driver.Soundflower 1.5.1
com.Greatdy.driver.SystemAudioCapture 1.0.0
com.symantec.kext.ips 3.5.1f2
com.symantec.kext.ndcengine 1.0f2
com.symantec.kext.internetSecurity 5.2.1f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 272.18
com.apple.GeForce 10.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMuxControl 3.10.22
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.22
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (wc3), Ethernet, wc3
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thanks in advance for your help.
MacBook Pro (Retina, 15-inch, Early 2013), OS X Yosemite (10.10.3)