Q: 2013 Macbook Pro Retina 15" shuts down without warning and won't reboot

Hi All,

I use a 2014 Model (I think) Mac Book Pro 15" Retina model for work. Over the past 2 months the computer has continuously crashed (screen freezes and I can't do anything but restart) and has now started turning itself off and not rebooting (sometimes for hours). When it turns itself off, it displays a message that says "Your computer restarted because of a problem", like the one here: OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

Trying to figure out what's going on. Seems to happen sporadically. Can anyone tell me/ help me read the panic report to see what's going on?

Wed May 27 23:21:40 2015

*** Panic Report ***

panic(cpu 4 caller 0xffffff7fa841ebdb): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff81369c3000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 4), Frame : Return Address

0xffffff8128bf32d0 : 0xffffff802572bda1

0xffffff8128bf3350 : 0xffffff7fa841ebdb

0xffffff8128bf3430 : 0xffffff7fa66ace38

0xffffff8128bf34f0 : 0xffffff7fa67772c6

0xffffff8128bf3530 : 0xffffff7fa6777336

0xffffff8128bf35a0 : 0xffffff7fa69ae656

0xffffff8128bf3610 : 0xffffff7fa6799ec1

0xffffff8128bf3630 : 0xffffff7fa66b38f1

0xffffff8128bf36e0 : 0xffffff7fa66b13fc

0xffffff8128bf38e0 : 0xffffff7fa66b2d4b

0xffffff8128bf39b0 : 0xffffff7fa7a5ef7b

0xffffff8128bf3a80 : 0xffffff7fa79ced0c

0xffffff8128bf3ab0 : 0xffffff7fa79cd6ea

0xffffff8128bf3b30 : 0xffffff8025d00d52

0xffffff8128bf3b60 : 0xffffff8025d01949

0xffffff8128bf3bc0 : 0xffffff8025cff0c3

0xffffff8128bf3d00 : 0xffffff80257e21e7

0xffffff8128bf3e10 : 0xffffff802573000c

0xffffff8128bf3e40 : 0xffffff80257149f3

0xffffff8128bf3e90 : 0xffffff802572531d

0xffffff8128bf3f10 : 0xffffff80258031ea

0xffffff8128bf3fb0 : 0xffffff8025835396

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7fa79ba000->0xffffff7fa7a28fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000

         com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768] @0xffffff7fa8410000->0xffffff7fa8423fff

            dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7fa8408000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7fa6d6c000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000

            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7fa840b000

         com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000->0xffffff7fa68d1fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa6646000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000

            dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7fa6656000

         com.apple.nvidia.driver.NVDAGK100Hal(10.0.2)[DC43029D-568A-3B7C-976B-E922C17F51 43]@0xffffff7fa68dd000->0xffffff7fa6a8afff

            dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000

         com.apple.GeForce(10.0.2)[C2824D37-5304-3DBE-AE12-2ACC37EC327C]@0xffffff7fa7a37 000->0xffffff7fa7accfff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7fa5fb0000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7fa6646000

            dependency: com.apple.nvidia.driver.NVDAResman(10.0.2)[887AA320-9757-3030-996B-2DA348C9F19A ]@0xffffff7fa665c000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7fa65ff000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062 A3]@0xffffff7fa79ba000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide:     0x0000000025400000

Kernel text base: 0xffffff8025600000

__HIB  text base: 0xffffff8025500000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 4243446351132

last loaded kext at 15340072531: com.symantec.kext.SymAPComm    100.1f2 (addr 0xffffff7fa857c000, size 20480)

last unloaded kext at 228216080501: com.apple.iokit.IOEthernetAVBController    1.0.3b3 (addr 0xffffff7fa6e11000, size 28672)

loaded kexts:

com.symantec.kext.SymAPComm    100.1f2

org.virtualbox.kext.VBoxNetAdp    4.3.18

org.virtualbox.kext.VBoxNetFlt    4.3.18

org.virtualbox.kext.VBoxUSB    4.3.18

org.virtualbox.kext.VBoxDrv    4.3.18

com.ibm.mobileconnect.driver.VirtualNetworkController    1.0.0

com.Cycling74.driver.Soundflower    1.5.1

com.Greatdy.driver.SystemAudioCapture    1.0.0

com.symantec.kext.ips    3.5.1f2

com.symantec.kext.ndcengine    1.0f2

com.symantec.kext.internetSecurity    5.2.1f2

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.iokit.IOBluetoothSerialManager    4.3.4f4

com.apple.driver.AGPM    110.19.5

com.apple.driver.ApplePlatformEnabler    2.2.0d4

com.apple.driver.X86PlatformShim    1.0.0

com.apple.filesystems.autofs    3.0

com.apple.driver.AppleMikeyHIDDriver    124

com.apple.driver.AppleOSXWatchdog    1

com.apple.driver.AppleMikeyDriver    272.18

com.apple.driver.AudioAUUC    1.70

com.apple.iokit.IOUserEthernet    1.0.1

com.apple.driver.AppleUpstreamUserClient    3.6.1

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AppleHDA    272.18

com.apple.GeForce    10.0.2

com.apple.driver.AppleIntelHD4000Graphics    10.0.6

com.apple.driver.AppleHWAccess    1

com.apple.driver.AppleThunderboltIP    2.0.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.4f4

com.apple.driver.AppleHV    1

com.apple.driver.AppleLPC    1.7.3

com.apple.driver.AppleSMCPDRC    1.0.0

com.apple.driver.AppleSMCLMU    2.0.7d0

com.apple.driver.AppleMuxControl    3.10.22

com.apple.driver.AppleIntelFramebufferCapri    10.0.6

com.apple.driver.AppleMCCSControl    1.2.11

com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0

com.apple.driver.AppleUSBTCButtons    240.2

com.apple.driver.AppleUSBTCKeyboard    240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.BootCache    36

com.apple.driver.XsanFilter    404

com.apple.iokit.IOAHCIBlockStorage    2.7.1

com.apple.driver.AppleUSBHub    705.4.2

com.apple.driver.AppleSDXC    1.6.5

com.apple.driver.AirPort.Brcm4360    930.37.3

com.apple.driver.AppleAHCIPort    3.1.2

com.apple.driver.AppleUSBXHCI    710.4.11

com.apple.driver.AppleUSBEHCI    705.4.14

com.apple.driver.AppleSmartBatteryManager    161.0.0

com.apple.driver.AppleRTC    2.0

com.apple.driver.AppleACPIButtons    3.1

com.apple.driver.AppleHPET    1.8

com.apple.driver.AppleSMBIOS    2.1

com.apple.driver.AppleACPIEC    3.1

com.apple.driver.AppleAPIC    1.7

com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0

com.apple.nke.applicationfirewall    161

com.apple.security.quarantine    3

com.apple.security.TMSafetyNet    8

com.apple.driver.AppleIntelCPUPowerManagement    218.0.0

com.apple.iokit.IOSerialFamily    11

com.apple.kext.triggers    1.0

com.apple.driver.DspFuncLib    272.18

com.apple.kext.OSvKernDSPLib    1.15

com.apple.nvidia.driver.NVDAGK100Hal    10.0.2

com.apple.nvidia.driver.NVDAResman    10.0.2

com.apple.iokit.IOSurface    97.4

com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.4f4

com.apple.iokit.IOBluetoothFamily    4.3.4f4

com.apple.iokit.IOUSBUserClient    705.4.0

com.apple.driver.AppleSMBusPCI    1.0.12d1

com.apple.driver.AppleBacklightExpert    1.1.0

com.apple.iokit.IONDRVSupport    2.4.1

com.apple.driver.AppleGraphicsControl    3.10.22

com.apple.driver.X86PlatformPlugin    1.0.0

com.apple.driver.AppleSMC    3.1.9

com.apple.driver.IOPlatformPluginFamily    5.9.1d7

com.apple.iokit.IOAcceleratorFamily2    156.14

com.apple.AppleGraphicsDeviceControl    3.10.22

com.apple.driver.AppleSMBusController    1.0.13d1

com.apple.driver.AppleHDAController    272.18

com.apple.iokit.IOGraphicsFamily    2.4.1

com.apple.iokit.IOHDAFamily    272.18

com.apple.iokit.IOAudioFamily    203.3

com.apple.vecLib.kext    1.2.0

com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5

com.apple.driver.AppleUSBMultitouch    245.2

com.apple.iokit.IOUSBHIDDriver    705.4.0

com.apple.driver.AppleUSBMergeNub    705.4.0

com.apple.driver.AppleUSBComposite    705.4.9

com.apple.driver.CoreStorage    471.20.7

com.apple.driver.AppleThunderboltDPInAdapter    4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2

com.apple.driver.AppleThunderboltNHI    3.1.7

com.apple.iokit.IOThunderboltFamily    4.2.2

com.apple.iokit.IO80211Family    730.60

com.apple.driver.mDNSOffloadUserClient    1.0.1b8

com.apple.iokit.IONetworkingFamily    3.2

com.apple.iokit.IOAHCIFamily    2.7.5

com.apple.iokit.IOUSBFamily    720.4.4

com.apple.driver.AppleEFINVRAM    2.0

com.apple.driver.AppleEFIRuntime    2.0

com.apple.iokit.IOHIDFamily    2.0.0

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    300.0

com.apple.kext.AppleMatch    1.0.0d1

com.apple.driver.AppleKeyStore    2

com.apple.driver.AppleMobileFileIntegrity    1.0.5

com.apple.driver.AppleCredentialManager    1.0

com.apple.driver.DiskImages    396

com.apple.iokit.IOStorageFamily    2.0

com.apple.iokit.IOReportFamily    31

com.apple.driver.AppleFDEKeyStore    28.30

com.apple.driver.AppleACPIPlatform    3.1

com.apple.iokit.IOPCIFamily    2.9

com.apple.iokit.IOACPIFamily    1.4

com.apple.kec.pthread    1

com.apple.kec.Libm    1

com.apple.kec.corecrypto    1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B07, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

Network Service: Ethernet Adaptor (wc3), Ethernet, wc3

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD256E, 251 GB

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Thanks in advance for your help.