jroton0805

Level 1 (0 points)

Q: My iphone5 froze, then I shut off and it deactivated. Now will not use cellular to reactivate. How do I fix?

My iphone5 froze, then I shut off and turned it back on, which looks like deactivated it. Now will not use cellular to reactivate. How do I fix?

iPhone 5s

Posted on May 28, 2015 7:07 AM

I have this question too

Q: My iphone5 froze, then I shut off and it deactivated. Now will not use cellular to reactivate. How do I fix?

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Helpful answers

by KiltedTim,

KiltedTim May 28, 2015 7:10 AM in response to jroton0805
Level 9 (56,544 points)

iPhone

May 28, 2015 7:10 AM in response to jroton0805

Try using WiFi.
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by ZikzakCorp,

ZikzakCorp May 28, 2015 7:16 AM in response to jroton0805
Level 4 (1,045 points)

iPhone

May 28, 2015 7:16 AM in response to jroton0805

Try restarting the iPhone. If that doesn't work, try connecting to a Wi-Fi network. If that still doesn't work, try connecting to iTunes to activate it. If iTunes can't activate it, restore the iPhone.

Get help activating your iPhone - Apple Support
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