trying to get my new wifi printer to print - is recognised by my mac, but remains unconnected, offline..

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trying to get my new wifi printer to print - is recognised by my mac, but remains unconnected, offline..

Just bought printer - Canon MG3250. have installed it and it is recognised by my Mac laptop as the default printer, with the wifi apparently working but it remains offline (not connected)

MacBook Air, OS X Yosemite (10.10.2)

Posted on May 28, 2015 9:11 AM

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Answer 1

Eric Root

Level 10

684,039 points

May 28, 2015 12:49 PM in response to guylemec

If you haven't done so already, try resetting the printing system.

OS X Mavericks: Reset the printing system also Yosemite

WiFi Printer to WiFi Network - Connect

Network Printer Troubleshooting

Ping printer: If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.

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