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My iphone 5S stopped working after I received the test message bug yesterday.

Is anyone else having this issue. It worked fine after the text message caused my phone to reboot twice yesterday. This morning it died and it doesnt come on no matter how many times I press the home and power buttons. Please help!!!

iPhone 4S

Posted on May 28, 2015 9:34 AM

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2 replies

May 28, 2015 9:39 AM in response to TB1976

Hi. See these articles:http://www.macrumors.com/2015/05/26/ios-bug-crashing-iphones-with-text-message/

http://www.theguardian.com/technology/2015/may/27/iphone-crash-bug-text-imessage -ios

Apple specialists are aware of this issue. Hope they will find the solution soon.

In your case if the phone does not turn on:

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

My iphone 5S stopped working after I received the test message bug yesterday.

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