Safari PopUps

Question

Level 1

0 points

Safari PopUps

I am running OS 10.10.3

Started out with unwanted PopUPs on Chrome, Firefox and Safari.

Got suggestions on the web, and it turns out there were a lot of Genieo file, I removed a lot of files and Chrome and Firefox now work ok.

Safari still gives me grief. I just went through the updated info from May 5th and I have none of the files they suggest be removed.

ICould I be running another program that needs to be deleted. Does Mac Keeper cause trouble.

I only have the problem with Safari.

Posted on May 28, 2015 12:20 PM

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Answer 1

dominic23

Level 10

83,910 points

May 28, 2015 12:40 PM in response to FPH

Adware?

1. Use free AdwareMedic to remove adware

http://www.adwaremedic.com/index.php

Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.

or

Remove the adware manually by following the “HowTo” from Apple.

http://support.apple.com/en-us/HT203987

2. Safari > Preferences > Extensions

Turn those off and relaunch Safari.

Turn those on one by one and test.

3. Safari > Preferences > Search > Search Engine :

Select your preferred search engine.

4. Safari > Preferences > General > Homepage:

Set your Homepage.

Remove the unnecessary MacKeeper application.

MacKeeper removal:

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

Can you run EtreCheck and post the report here please?

EtreCheck: https://discussions.apple.com/docs/DOC-6173

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Answer 2

thomas_r.

Level 7

31,989 points

May 28, 2015 1:40 PM in response to FPH

FPH wrote:

Does Mac Keeper cause trouble.

It does indeed. If you have it installed, remove it immediately:

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

If you don't, never install it!

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Answer 3

Linc Davis

Level 10

209,547 points

May 28, 2015 2:20 PM in response to FPH

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Extensions

Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

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