How to reset iCloud password forgot password and recovery email?
The previous owner can't rememore the password for me to access the iCloud?
User profile for user:
braden85
User level:
Community Specialist
Hey katleephoto,
From the sound of your post, it sounds like you might have a phone that is locked due to the previous owner’s settings. Here is an article that will help you address this scenario:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
https://support.apple.com/en-us/HT201441
Thanks for being a part of the Apple Support Communities!
Regards,
Braden