Text crashed iphone 6 HELP
my text crashed after sending that Power text to someone. I restarted my phone numerous times and nothing helped. Please help! it's been this way for hours.
iPhone 6, iOS 8.3
2 replies
User profile for user:
jeremy_v
User level:
Community Specialist
Hi Tiatee36,
Thank you for contributing to the Apple Support Communities.
If Messages on your iPhone is still quitting unexpectedly because of a message you received, try these steps from If Messages quits unexpectedly after you get a text with a specific string of characters:
Apple is aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update. Until the update is available, you can use these steps to re-open the Messages app.
- Ask Siri to "read unread messages."
- Use Siri to reply to the malicious message. After you reply, you'll be able to open Messages again.
- If the issue continues, tap and hold the malicious message, tap More, and delete the message from the thread.
All the best,
Jeremy
Text crashed iphone 6 HELP