APL Bill 10.99 dollars

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.

Have you viewed your account's purchase history to see what it was for (e.g. album, app, pre-order, auto-renewing subscription) : See your purchase history in the iTunes Store - Apple Support ?

If you didn't do the purchase, and nobody else has access to your account and/or devices/computers, then contact iTunes Support, either via the 'report a problem' page : http://reportaproblem.apple.com

Or via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

This is a user-to-user support forum. No one here can refund any money. The following links may help: https://reportaproblem.apple.com/ or https://getsupport.apple.com/Issues.action