5c Locked Up - can't turn off or reboot

Question

5c Locked Up - can't turn off or reboot

I was in the middle of typing a text when my screen went blank and then the Apple logo appeared. It flashes on and off as well as once and awhile it shows my locked screen. I am unable to turn it off from the top or do a reset. I have not upgraded to the iOS 8.

What fixes this?

iPhone 5c, iOS 7.1

Posted on May 28, 2015 12:23 PM

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Answer 1

AppleJoe

Community Manager

May 30, 2015 12:38 PM in response to bonniefromharleysville

Hello bonniefromharleysville,

Welcome to the Apple Support Communities!

I understand that your iPhone has been restarting unexpectedly and is displaying the Apple logo. In this situation, I would suggest reading over the attached article for information on how to troubleshoot this issue.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Have a great day,

Joe

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