HDR may not be available error message bootcamp

Question

J-G P Author

Level 1

0 points

HDR may not be available error message bootcamp

After partitioning the HD and launching the windows install it stops at black load screen with the following error:

SATA PM 0 port 0 ST4000DX000-1CL160

HDD may be not available. Please contact HDD manufacturer

Press <Space> to continue

iMac running Yosemite

iMac (27-inch Mid 2011), OS X Yosemite (10.10.3)

Posted on May 28, 2015 1:32 PM

Reply

Answer 1

Loner T

Level 9

59,536 points

May 28, 2015 3:57 PM in response to J-G P

You may a SATA cable issue. Can you Using Apple Hardware Test - Apple Support and run a diagnostics test?

Reply

Answer 2

J-G P Author

Level 1

0 points

May 28, 2015 4:10 PM in response to Loner T

I cannot run the test but I will take it to an Apple Store to get it checked out. I thought maybe an HD issue but didn't think about the cable.

I Have been having issues on the apple side as well (frequent restart) which might be related

thanks

Reply

Answer 3

Loner T

Level 9

59,536 points

May 28, 2015 4:24 PM in response to J-G P

Please check the Application -> Utilities -> Console logs on the OSX side for any disk messages. The AHT is built into your Mac firmware. Please also see Using Apple Diagnostics - Apple Support.

Reply