Find My I Phone map not displaying properly

Make sure your connection is good or try checking on another computer.

There are limits to how accurate the displayed information is. Especially when you're indoors where GPS doesn't work.

The location map shows two things. One is the drop pin and the other is a much larger, light blue circle. The pin merely shows the center of the larger circle. The light blue circle shows the area that your device could be located within, as best the data can define it. In other words, if your actual location is anywhere within the large circle, that's as good as current technology allows.

Sorry, but there's something wrong with your internet connection. Leaving "holes" in map display in not normal behavior for Maps.

Find my iphone maps never refresh properly and leave holes in the screen images. I have found this poor performance true on my mac, another iphone, my ipad. The quality is not representative of the expectations of Apple. The mapping service really needs to be completely replaced with a competent Map. AND it is not network performance! That is BS answer.

Many of us find that iPhone Maps and Mac Maps works flawlessly most of the time.

I have exactly the same problem. I have extended ADSL fibre connection which is reasonably fast - average 18MB download and I never have map refresh / zoom problems with Google or Apple maps. With 'find my phone' however it is frequently very poor. Today for example I am trying to track my family's return from holiday via my wife's iPhone so I know what time to expect them. Zoom out and holes appear all over the place..and stay there - it's as if it gives up trying to load the data before the data has all downloaded. And right now it is happening in Safari and Chrome.

Also, it doesn't always update without refresh. A short while ago they appeared to have been in the same spot for 15 minutes but when I refreshed they had moved about 18 miles away.

I don't have a problem with the accuracy - these limitations are acceptable. But maps failing to refresh is pretty poor.

Same here. Internet speed top flawless VDSL, latest Firefox browser. But Apple Maps just shows large horizontal and vertical wide gap stripes on their "Find my ..." page. There is no way to "reload" or "load" these, either.

I guess Apple wants to do something serious to make people aware that Apple Maps is an actually "functioning" product. As far as I see it now, it is not. Nor has it been.

Im having the same issues here except on Firefox (see my other posts about this "cross hatch" pattern. Its VERY odd as on the same machine in Safari its A-OK & its fine on other PC's and Macs I have as well including one very old Mac Mini with Snow Leopard and Firefox v43. Anyone figure this out?

I have the same exact issue. I use Find My iPhone to manage over 50 devices for my company. All users physically exist in New Mexico USA, but there is a cross hair gap that omits the majority of the map. It shows most users in Texas when zoomed out, as you zoom in the dots get closer (but still a few hundred miles off) from where they actually are. Once you are zoomed in most of the way they show almost correctly. I wish Apple would fix this issue as it really makes it a useless feature if you cannot tell within a few meters of where the devices are. You shouldn't have to look via a Safari browser. Apple needs to "play better" with other software such as other web browsers. I think you're doing a pretty bad job at that to be honest. Sadly it makes me want to migrate away from Apple and back to Windows/Microsoft. Which is a shame as I used to LOVE Apple/MACS.

Here is what I mean:

Okay, I take back what I said. I think the issue is a browser issue. Like others above have said it works fine in Safari; and upon testing I found it works fine in Google Chrome as well. Okay, I love Apple again. Sorry for being fickle! 🙂

Here is the same view but in Chrome, note how all my devices are not in some broad hinterland but rather in the state I expect them to be.

I agree with webbjh3. I've had this issue on three different PC computers with three different network connections (all strong) on three different browsers. It is entirely an issue with the FindMyiPhone Maps. Leaving HUGE gaps underneath the pins of my phones is a BIG problem if, like me, I was trying to locate a lost phone. It perhaps is an issue with the PC versus Mac technology though as I could use my friend's iPhone without this issue. Apple, would you please look into this?