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iMac, 24" 2009 has suddenly become very slow

Problem description:

iMac has become terribly slow at running applications and login


EtreCheck version: 2.2 (132)

Report generated 5/27/15, 8:42 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (24-inch, Early 2009) (Verified)

iMac - model: iMac9,1

1 2.93 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce GT 120 - VRAM: 256 MB

iMac 1920 x 1200


System Software: ℹ️

OS X 10.9.5 (13F1077) - Time since boot: 2:7:11


Disk Information: ℹ️

ST31000342ASQ disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Hard drive (disk0s2) / : 999.35 GB (564.79 GB free) - 73 errors


Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.wacom.kext.pentablet (5.2.1) [Click for support]


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.wacom.pentablet.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

AdobePDFViewer: Version: Unknown

Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]

Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]

MacCouponPrinter3: Version: Unknown

SmartAccessCarbon: Version: Unknown

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

CouponPrinter-FireFox: Version: Version 1.1.2

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

WacomSafari: Version: 1.1.0-4 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

WacomNetscape: Version: 1.1.0-4 [Click for support]


User internet Plug-ins: ℹ️

Move-Media-Player: Version: npmnqmp 07051001 Mar07 [Click for support]

fbplugin_1_0_0: Version: Unknown [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

RealPlayer Plugin: Version: Unknown


3rd Party Preference Panes: ℹ️

3ivx MPEG-4 [Click for support]

PenTablet [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Hard drive: Disk size: 999.35 GB Disk used: 434.55 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 97

Oldest backup: 2013-07-17 03:09:41 +0000

Last backup: 2015-05-25 17:51:47 +0000

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 434.55 GB X 3)


Top Processes by CPU: ℹ️

38% mds

17% mdworker(2)

3% WindowServer

2% fontd

0% aosnotifyd


Top Processes by Memory: ℹ️

438 MB kernel_task

201 MB mds_stores

123 MB Safari

41 MB Dock

41 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

2.14 GB Free RAM

1.86 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 27, 2015, 06:33:39 PM Self test - passed

iMac, OS X Mavericks (10.9.5)

Posted on May 28, 2015 3:37 PM

Reply
3 replies

May 28, 2015 3:47 PM in response to etm1718

Ways to help make a slow Mac faster


17 Reasons Why Your Mac Runs Slower Than it Should

Slow Mac Performance? This Article Solves It!

Fix slow start-ups in OS X | MacFixIt - CNET Reviews

6 Easy Tips to Speed Up OS X Yosemite on Your Mac


Avoid using any third-party software that claims to clean up your computer. Usually this software does more bad than good. Furthermore, you don't need it. Note that all computers will become slower over time even under normal use. Experienced users typically erase the hard drive and do a clean install from scratch at least once a year or whenever installing a major OS upgrade. Of course doing so also means you must maintain regular and multiple backups.


Add more RAM or cut back on the number of concurrently running applications and utilities. Remove unnecessary software such as anti-malware and software that promises to clean your Mac. Check for runaway processes: Runaway applications can shorten battery runtime, affect performance, and increase heat and fan acti… Also see:


Pre-Mavericks


Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.


Mavericks and later


Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

May 28, 2015 3:52 PM in response to etm1718

Disk Information: ℹ️

ST31000342ASQ disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Hard drive (disk0s2) / : 999.35 GB (564.79 GB free) - 73 errors

You have some problems with your hard drive and it could be failing. First order of business is to make a backup of the entire hard drive.


Once that's down Boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and repair the disk permissions and the disk. If you get a report of errors found and repaired repeat the disk repair until no errors are reported.


Reboot normally and rerun the Etrecheck report to see if the errors remain or are gone. In either case it would be prudent to make an appointment at the nearest Apple Genius bar for a free diagnosis. Better safe than sorry.


As for the speed issue I don't see any of the obvious culprits that often cause slowdowns. However, you do have a lot of internet plugins. I'd move them to a folder on the Desktop and add them back, one at a time, as needed. See if there's any improvement.

User uploaded file

May 28, 2015 5:28 PM in response to etm1718

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

iMac, 24" 2009 has suddenly become very slow

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