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How do I report a scam or phishing claiming to be apple?

SO I am surfing on tumblr, when I click on a link. All of a sudden this additional other website pops up ***** and safari freezes. I can't close safari. I read a message saying that a web program is trying to access my photos and steal pictures and information and to call ***** for immediate apple support. And not to close safari. I tried to close safari it would not. I am like What? So I call the number some one picks up claiming to be apple support desk or something...I get hit with a brain freeze because something doesn't feel right, so I manage to ask where are you located?... and the guy hangs up... I call back the very same number and the phone just keeps ringing and ringing. So I shut off my internet just incase the guy is able to somehow get into my system somehow. Then I shut down my mac book, then I put it on again. The OS asked me if I wanted to open the previous windows I said no....So should I take my mac book in to be checked out by apple. And how do I prevent this from happening again.

[Link edited by Host as following the procedures at the site may lead to damage to the user’s device]

MacBook Pro (17-inch Late 2011), OS X Yosemite (10.10.2)

Posted on May 28, 2015 5:41 PM

Reply
Question marked as Best reply

Posted on Nov 10, 2017 10:47 AM

Is this another scam?



Read what is written below:



"

iTunes <lcloud-security-center@no-replyapple-custmer-services.email-appswebs.mail.**** >

To
*****@yahoo.com.au


18 Sep at 5:28 PM


Dear Client,

For your protection, your Apple ID is automatically disabled.

We have prevented an unusual sign in attempt on your Apple account. This may have been because you're signing in from a new location or from a different device. Please review the sign in details below:

Your account access has been locked for the following reason(s):

  • 18 September 2017: We check your account log in with other device.
  • 19 September 2017: Your account has been locked until this issued has been resolved, We will wait for 1 week or your account has been disabled permanently.


What to do Next:
Please Click the login button below to your Apple account and provide the requested information before 1 week. Through the Account Review, if we don't receive the information before this deadline, your account access may be further locked permanently.


LOGIN



This email was intended for ,.

Copyright 2017 Apple Inc. All rights reserved.

case-id: *****


Reply Reply to All Forward More "


<Edited by Host>

36 replies
Question marked as Best reply

Nov 10, 2017 10:47 AM in response to cassianfrombrooklyn

Is this another scam?



Read what is written below:



"

iTunes <lcloud-security-center@no-replyapple-custmer-services.email-appswebs.mail.**** >

To
*****@yahoo.com.au


18 Sep at 5:28 PM


Dear Client,

For your protection, your Apple ID is automatically disabled.

We have prevented an unusual sign in attempt on your Apple account. This may have been because you're signing in from a new location or from a different device. Please review the sign in details below:

Your account access has been locked for the following reason(s):

  • 18 September 2017: We check your account log in with other device.
  • 19 September 2017: Your account has been locked until this issued has been resolved, We will wait for 1 week or your account has been disabled permanently.


What to do Next:
Please Click the login button below to your Apple account and provide the requested information before 1 week. Through the Account Review, if we don't receive the information before this deadline, your account access may be further locked permanently.


LOGIN



This email was intended for ,.

Copyright 2017 Apple Inc. All rights reserved.

case-id: *****


Reply Reply to All Forward More "


<Edited by Host>

Apr 18, 2018 4:13 PM in response to cassianfrombrooklyn

ApρleID <*******>




Reply|


Yesterday, 8:01 PM



You





This message was sent with high importance.


Below is an email supposedly from apple for a bill I did not make so I am reporting it to you the Real Apple people!



To

jucor69@hotmail.com



Message body

User uploaded file



Dear User,

We are reviewing your recent order to be ready to ship to you. The payment has been received and below we provide you details order on 18/04/2018 00:01:06.

eBill Summary

Tx Number: 628458602

Total Amount Due: $107.91

Due Date: 18/04/2018 00:01:06
User uploaded file
User uploaded file








If you have an issue with the payment or you want to refund, please go to "Account Refund" to refund. Once we have your confirmation below, we will reject this order and will refund to you as amount above.


Account Refundhttp://post.spmailtechno.com/f/a/rsILUvlvQMyco1Tc9Lt7Hw~~/AAIJ8QA~/RgRcdOxwP0Q1a HR0cHM6Ly9hY2NvdW50LnN1ZGRlbmxpbmsubmV0L215LWFjY291bnQvbXliaWxsLmh0bWxXA3NwY1gE A AAABUIKAAdwZ5JaF97bBlIaZGViYmllcGVyZXo1QGJlbGxzb3V0aC5uZXQ~

As always, thank you for your business!

Department Communications App


[Edited by Host]

Sep 20, 2017 3:16 PM in response to Brucenicasio

Yes this happened to me this weekend , they have tried 3 times and my home. The number they gave is 979-216-1648. I called and they wanted access to my computer, i started a JoinMe session and then got a bad feeling and disconnected them before they could plant anything or get anything from me. They showed me a scan of a program , which was obviously a fake of a Trojan program. They didn't finish, i made them call me back and it came up Apple Care on my phone. I reported this.

Sep 30, 2017 7:42 AM in response to cassianfrombrooklyn

received email from no- reply@apple<hallmark@rcm.update.hallmark.com

(preview locked) :Confirmation your suspicious order verification on Sept 20, 2017

Name of Subscription: Premium account

Name of Application: Virtual Trainer PRO: Exercise workout Fitness

Contact Provider: Virtualtrainer Sweden AB

Date of purchase: 09/19/17

Subscription period: 3 years

Renewel Price: $399.99

Payment method: iTunes account


I opened email but did not download the attachments received.


I never placed any such order and it does not appear on my iTunes purchases.

Please advise.

Thanks,

Frances Fuller

Dec 21, 2017 9:50 AM in response to cassianfrombrooklyn

I received this email...to my old email account. I am sure that this is fraud and I figured you would want to know.


This is a fraudulent charge. Please remove it from my account.


I do not have Apple Music.


John ***

***





On Tuesday, December 19, 2017 9:47 PM, Apple <***> wrote:






User uploaded file User uploaded file
User uploaded file

Dear Customer,

Your Apple ID *** was used to sign in to iCloud on a MacBook Pro 15" and make a payment via iTunes Store

Name of Subscription:
Apple Music family membership
Content Provider:
Apple Inc.
Date of purchase:
12/19/17
Subscription Period:
1 year
Renewal Price:
$107.99
Payment Method:
iTunes Account


If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.

If you did not make this purchase, we recommend that you use the REPORT PAYMENT button below to be refunded you may be asked to verify some information with us.

***


Regards,
Apple

User uploaded file

Apple respects your privacy.
Information regarding your personal information can be viewed at ***


Copyright ©2017 Apple Inc. ***

<Personal Information Edited by Host>

Jan 11, 2018 11:11 AM in response to cassianfrombrooklyn

The same thing just happened to me. Safari was locked and I was told to contact 800-4415986. they told me my ipad was infected with a virus and I needed to pay them $300 to fix it and download an app called zoom. I downloaded the app but started to get suspicious so restarts my iPad but safari was still locked? thry specifically told me they were the only ones that can fix it and not to restart my iPad again or it won’t work. So of course I did and it finally started working. When I told him that he hung up. They were definitely from India. My question is: how were they able to freeze my iPad like that?

Feb 12, 2018 9:35 AM in response to cassianfrombrooklyn

I received a similar email today from a spoofed "apple.com" sender but the onMouseover shows it's a malicious url with the "sign in" links in the message. it instructs the recipient "[Statement Locked] reminder : you receipt invoice Billing update's to re-active continue on February.". The first tip-off should be the broken-English "on February"and that "re-active" is neither a verb nor a real word. the url under the sign in goes to geni.us/Q5Bimm (if that turns into a link, do not click that). Be cautious people. Never click links IN your emails. browse to your accounts the old-school way; by typing out the known url in your browser's address bar. Happy surfing.

Bob Germanovich

Network Engineer

May 15, 2018 12:46 PM in response to cassianfrombrooklyn

I just today 5/15/18 received a popup saying call apple immediately and give you a support number that there had malicious adware acessing my computer got a support phone number just out of curiosity the number rerouted to India and they want to you to sign in @helpme.net

I asked why am I not going to apple direct or the my apple account? I heard no response on the phone.

These scammers want your ID number of computer and email.


I had called once women answered she told me to go to @helpme.net looked at the fake page and then hung up, I then i received a call back after dialing the number that was so called support from apple, I asked who are you? Why are you calling back? The idiot said I called him. Apple will not ask for that info because each phone iPad computer is registered funny he or she never called me back when I caught them in their scheme please to not fall for this scam!!!

How do I report a scam or phishing claiming to be apple?

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