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Helpful answers
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May 28, 2015 9:48 PM in response to StephMac823by Niel,If you're trying to transfer music purchased with a different Apple ID, authorize the computer with that one.
If you're trying to transfer music purchased with the same Apple ID, click here and follow the instructions.
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May 28, 2015 10:19 PM in response to StephMac823by StephMac823,Hi Niel, when I plug my phone into my Macbook I can play all the songs then. But when I got to transfer music from my phone onto the main playlist it says that the computer is not Authorized....but it is. That's the confusing part. When I have my phone plugged in I can play all the songs from the phone's playlist..