roxxichen

Q: Invoice from no_reply@email.apple.com?

I received an invoice from Apple with a list of purchases I did indeed make recently, however what bothers me is that I usually get my receipts from iTunes, not Apple, and the e-mail content and formats look a little different. The e-mail looks pretty legitimate and it doesn't ask for any personal information or tell me to click any links, but a Google search on 'no_reply@email.apple.com' didn't turn up with anything so I thought I'd ask here to make sure. Is there anything to worry about?

iPad mini Wi-Fi, iOS 8.3

Posted on May 28, 2015 10:08 PM

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Q: Invoice from no_reply@email.apple.com?

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  • by Niel,

    Niel Niel May 28, 2015 10:10 PM in response to roxxichen
    Level 10 (311,916 points)
    May 28, 2015 10:10 PM in response to roxxichen

    The domain it appears to have been sent from doesn't actually exist. Either it's not legitimate or it was somehow sent with invalid header data.

     

    (128026)

  • by Kappy,

    Kappy Kappy May 28, 2015 10:11 PM in response to roxxichen
    Level 10 (270,278 points)
    Desktops
    May 28, 2015 10:11 PM in response to roxxichen

    No, it's OK. This is not an iTunes receipt but an invoice.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 May 28, 2015 10:12 PM in response to roxxichen
    Level 9 (57,142 points)
    iPhone
    May 28, 2015 10:12 PM in response to roxxichen

    My iTunes receipts come from Do_Not_Reply@itunes.com. However, given that you did not click on anything, there wouldn't be anything to worry about anyway. With that in mind, what kind of purchases were they, hardware?

  • by Rysz,

    Rysz Rysz May 28, 2015 10:15 PM in response to roxxichen
    Level 7 (20,242 points)
    iTunes
    May 28, 2015 10:15 PM in response to roxxichen

    If you want to confirm everything is legitimate, log into your iTunes Store and check your purchaes there.

     

    I'm not absolutely sure, but I believe the difference in billing method is dependent on exactly which Apple ID related services where used (iTunes Store, Mac Apple Store, App Store, etc.).

     

    Perhaps other Forum members can shine more detail on this issue?

  • by roxxichen,

    roxxichen roxxichen May 28, 2015 10:16 PM in response to Kappy
    Level 1 (2 points)
    May 28, 2015 10:16 PM in response to Kappy

    Thank you for the reply! I'm still a bit uneasy though, in the 4+ years I've been buying from iTunes, this is the first time I've received an invoice.

  • by roxxichen,

    roxxichen roxxichen May 28, 2015 10:21 PM in response to ChrisJ4203
    Level 1 (2 points)
    May 28, 2015 10:21 PM in response to ChrisJ4203

    My receipts usually come from there, too. I made some in-app purchases from a game, from which I've made several purchases before but they've never sent me an invoice, only receipts from iTunes.

  • by Kappy,

    Kappy Kappy May 28, 2015 10:26 PM in response to roxxichen
    Level 10 (270,278 points)
    Desktops
    May 28, 2015 10:26 PM in response to roxxichen
  • by Silmarilli,

    Silmarilli Silmarilli Dec 4, 2015 5:39 AM in response to roxxichen
    Level 1 (0 points)
    Dec 4, 2015 5:39 AM in response to roxxichen

    I received an email from this address today, and it has my hackles standing up, not entirely sure why. I have had no activity on iTunes for a LONG time (months), but my husband often does things that triggers emails to me. Family sharing etc. This email is about family sharing on iTunes, and asks me to follow a link to sign up, only my husband did this weeks/months ago (when it was first launched, can't remember how long ago that was). I was first put off by why the email would be sent NOW, and why I'd need to 'activate' it, when it's already been activated for a while. And now the email itself is acting weird, staying on top of all my newer emails that have ticked in during the day, so definitely something that makes me VERY reluctant to act on this email, and rather add it to my blocked-list.

     

    Seeing this topic, I thought it was worth to mention that there ARE some emails coming from no_reply@email.apple.com that wants you to click a link, and that it is worth to be very very careful before doing so. I am not going to attempt the link, so I will not be posting an update on what that actually does.

  • by tvguyemt,

    tvguyemt tvguyemt Dec 5, 2015 4:00 PM in response to roxxichen
    Level 1 (0 points)
    Dec 5, 2015 4:00 PM in response to roxxichen

    The language used in these e-mails exhibits the poorest grammar ever. I just received one stating that:

     

    ~~~~~~~~~~~~~~~~

    We notice that you didn't use your iTunes account for along time, therefore we are obligate to close your account according to our policy including your i-cloud email also.

     

    but it is not too late, you can save your account I get the access back to our features and services just click On " Save it for me " and follow the instruction, we may as you an extra information as security procedure to insure that are the account holder.

     

    if you don't need this account, just ignore this message and the account will be terminated in just few days, and we thank again for using our service.

    ~~~~~~~~~~~~~~~~

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Dec 5, 2015 4:08 PM in response to tvguyemt
    Level 8 (43,541 points)
    iPhone
    Dec 5, 2015 4:08 PM in response to tvguyemt

    That does not appear to be an invoice/receipt, which is what this thread is discussing.

     

    That message is a scam. You should forward the email to reportphishing@apple.com.

  • by WynnePat,

    WynnePat WynnePat Sep 10, 2016 2:03 PM in response to roxxichen
    Level 1 (4 points)
    Sep 10, 2016 2:03 PM in response to roxxichen

    I recently received an e-mail from this address as well with links enabled that says I signed in with my apple ID to an ipod touch. I do not own an ipod touch. This e-mail was filtered to my spam folder and I thought nothing of it. Then when I went to my iPad later in the day I had a warning there as well about signing on to an ipod touch. Spooky. Reset apple password just in case through apple's website of course. It would be nice to know if this is legit or not.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Sep 10, 2016 2:08 PM in response to WynnePat
    Level 8 (43,541 points)
    iPhone
    Sep 10, 2016 2:08 PM in response to WynnePat

    It is legit, otherwise you would have not also seen the message as a pop-up on your iPad.

  • by WynnePat,

    WynnePat WynnePat Sep 10, 2016 2:18 PM in response to stevejobsfan0123
    Level 1 (4 points)
    Sep 10, 2016 2:18 PM in response to stevejobsfan0123

    Thank you.