Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Ipod is not getting connected to my Wi-Fi router. I have even tried resetting it twice but is of no use. What can i do?

My Ipod is not getting connected to my Wi-Fi router. I have even tried resetting it twice but is of no use. What can i do?

iPod touch, iOS 6.1.6

Posted on May 29, 2015 2:05 AM

Reply
1 reply

May 29, 2015 2:14 AM in response to charool

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost Done

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My Ipod is not getting connected to my Wi-Fi router. I have even tried resetting it twice but is of no use. What can i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.