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Why can't iTunes accept my card ?

I've been trying to buy a song and Itunes won't accept my card and I have money in why is that?

iPhone 5c, iOS 8.3

Posted on May 29, 2015 4:50 AM

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1 reply

May 29, 2015 5:46 AM in response to Helenakisouri

What happens when you try to add it to your account (what do you 'won't accept my card', if you are getting an error message then what does it say ?), and what type of card is it, credit or debit ? Debit cards no longer seem to be accepted in all countries, and even where they are it seems that not all work.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.


Do you have a different card that you could try ? Or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) - if they are then you could potentially use them as your payment method.

Why can't iTunes accept my card ?

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