Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mac pro problems

log off, shut down not responding. Desktop icons disappeared. Finder won't relaunch

Any clues to what is required to resolve these irritating problems?

MacBook Pro

Posted on May 29, 2015 4:50 AM

Reply
Question marked as Best reply

Posted on May 29, 2015 4:55 AM

Follow these steps:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

Try opening the Go menu with the Option (Alt) key pressed - Library - Preferences and locate the file called ‘com.apple.finder.plist’. Move it to the trash and restart your computer. This should help.

Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there:How to Reset NVRAM on your Mac - Apple Support


Hope this helps!

2 replies
Question marked as Best reply

May 29, 2015 4:55 AM in response to chip@theleafe

Follow these steps:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disk Permissions and then on Repair Disk Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

Try opening the Go menu with the Option (Alt) key pressed - Library - Preferences and locate the file called ‘com.apple.finder.plist’. Move it to the trash and restart your computer. This should help.

Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there:How to Reset NVRAM on your Mac - Apple Support


Hope this helps!

mac pro problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.