iphone 6 drops wifi signal

Question

Level 1

0 points

Hi,

I've had my phone since September and haven't had a problem with it until now.

I can connect to my wifi router when I'm in the same room, but as soon as I leave it drops connection and I can't find the router when searching.

I know it's not the router as all my other devices connect and I can't connect when I'm round other peoples homes.

My laptop is broke so I can't restore my phone using iTunes.

Any ideas what I can do? or should I just give up and get it repaired under warranty?

iPhone 6, iOS 8.3, I'm on Virgin mobile as is my wifi

Posted on May 29, 2015 6:05 AM

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Answer 1

Same here. We have two iPhone 6 at home and both of them drop wifi and cannot reconnected.

Updated to the newest version of IOS 8.30. Doesn't help. Restored to factory, doesn't help. Bought new router, doesn't help.

Frustrated with online support and don't have two hours lining up in Apple store.

Any solution?

Thanks.

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Answer 2

Level 1

0 points

No solution found yet so as its under warranty sending it back to virgin to fix. Will let you know if that works or if they just replace it

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Answer 3

Level 6

8,588 points

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

Hope this helps!

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