HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime
KyahnaMarie14

Q: How to fix iMessage from not opening

eevery time I open my iMessage on my iPod 5 its white and then goes back to the home screen

iPod touch (5th generation), iOS 7.1.1

Posted on May 29, 2015 6:49 AM

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Q: How to fix iMessage from not opening

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  • by thunderzzz,

    thunderzzz thunderzzz May 29, 2015 6:51 AM in response to KyahnaMarie14
    Level 6 (8,379 points)
    Notebooks
    May 29, 2015 6:51 AM in response to KyahnaMarie14

    Try to reset your device. This won't delete your data stored on device.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings