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iTunes startup and freezing.

iTunes starts the process but the window never appears or only appears after hours. When window does launch it freezes after being left alone.


I'm running Windows 7. I've created a new user account, deleted my library, reinstalled itunes, all to no success. Help?!

Windows 7

Posted on May 29, 2015 7:42 AM

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Posted on May 29, 2015 9:06 AM

If the referenced article hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

1 reply
Question marked as Best reply

May 29, 2015 9:06 AM in response to IWannaBeTyrion

If the referenced article hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.



tt2

iTunes startup and freezing.

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