DeeeeNix
Hello, I have a problem. Reset after a full telephone inquiry APPLE ID, which had nothing to do resetting. But this APPLE ID used on the first day when you buy the phone, but it was my wife APPLE ID. I created a new APPLE ID, and the use of stop and account deleted, but asks for the record, that was the first day. After removing the old ID in the mail it's SMS, which says that all the data has been changed (attached photo).
Is it possible to solve the problem. Documents box, accessories and proof of purchase available.