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iTunes shows devices but is not syncing

Hi, first of all sorry for my bad english.


Since I've got an new computer I can't sync my iPhone5s/iPad4 anymore.

When I connect one of them via lightning iTunes shows the device and when I open the device in iTunes I can see all the installed apps correctly. But when I try to change something and click the apply button I can see the loading-circle for a second and the nothing happens.

This happens on iPhone and iPad so I think it's an iTunes problem. I tried to uninstall and reinstall iTunes but the problem is still the same.


I'm using Win7 (64bit) and iTunes 12.1.2. The mobile devices are using iOS8.3

iPhone 5s, iOS 8.3

Posted on May 29, 2015 12:01 PM

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iTunes shows devices but is not syncing

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