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User profile for user: annaoconnell
annaoconnell Author
User level: Level 1
0 points

Storage problem

I have an iPhone 5s and I have bought storage for it but it still won't let me take any pictures because my memory is full and it won't let me upgrade my software to the latest iO

iOS 7.1.2

Posted on May 29, 2015 2:04 PM

Reply
1 reply
User profile for user: jeremy_v
jeremy_v
User level: Community Specialist

May 31, 2015 12:43 PM in response to annaoconnell

Hello annaoconnell,


Thanks for contributing to the Apple Support Communities.


It seems like your iPhone 5s storage is full, and you can't take pictures or upgrade to iOS 8.


If your iPhone storage is full because you have lots of pictures (or videos,) you can import them to a computer for safekeeping and remove them from your device. See this article for more information:


Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support


This article may also help with updating your iOS version:


If you need more space for an iOS update - Apple Support


Best Regards,


Jeremy

Reply

Storage problem

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