In past few weeks I have had an issue with FaceTime, audio OK but video is behaving strangely, it is freezing at one or both ends with the video stuttering (for those of you old enough to remember the image is much like Max Headroom). Any ideas/fixes...
Hi Antony,
The article linked below details a number of troubleshooting steps that can help resolve usage issues with FaceTime on your Mac.
FaceTime for Mac: Troubleshooting FaceTime
https://support.apple.com/en-us/HT203585
All my best,
Allen
This article does not address the specific issue that I am experiencing. I have been using FaceTime since it was launched and it was working fine with the two computers it is being used on until recently when the video issues started. Both computers are fast and new machines (both less then 1 year old) and on fast broadband.
Hey Antony,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best,
Allen
Facetime video issue - Max Headroom!
