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User profile for user: naidenko
naidenko Author
User level: Level 1
0 points

macbook slow

Hello,

My wife's Macbook is pretty powerful for what she's using it - surfing, skype, facebook. A week ago it started being sluggish for no particular reason. Could you please help, as we are both relatively new to Apple products?

Thanks in advance!

EtreCheck version: 2.2 (132)

Report generated 5/29/15, 11:29 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

MacBook Pro - model: MacBookPro11,2

1 2 GHz Intel Core i7 CPU: 4-core

8 GB RAM Not upgradeable

BANKUser uploaded file 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 10 - SN = D864027Y0GFF9CPA4


Video Information: ℹ️

Intel Iris Pro

Color LCD 2880 x 1800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:2:13


Disk Information: ℹ️

APPLE SSD SM0256F disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (132.21 GB freeUser uploaded file)

Core Storage: disk0s2 250.14 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Telink Wireless Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper ApplicationUser uploaded file Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BitTorrent Application Hidden (/Applications/BitTorrent.app)

uTorrent Application Hidden (/Applications/uTorrent.app)

Android FileUser uploaded file Transfer Agent Application Hidden (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

extension


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

200% com.apple.WebKit.WebContent(2)

9% com.apple.WebKit.Plugin.64

2% WindowServer

2% fontd

2% com.apple.WebKit.Networking


Top Processes by Memory: ℹ️

1.86 GB com.apple.WebKit.WebContent(2)

993 MB kernel_task

582 MB com.apple.WebKit.Plugin.64

188 MB mdworker(9)

180 MB Safari


Virtual Memory Information: ℹ️

505 MB FreeUser uploaded file RAM

7.50 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

May 29, 2015, 11:29:34 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-232934_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 11:27:30 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-29-232730_[redacted].panic [Click for details]

May 29, 2015, 11:27:29 PM Self test - passed

May 29, 2015, 11:21:09 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-232109_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 11:15:55 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-231555_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 04:18:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-05-29-161859_[redacted].crash

May 29, 2015, 03:39:33 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-153933_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 03:39:26 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-153926_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 03:35:54 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-153554_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 03:10:58 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-151058_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 03:10:52 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-151052_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 03:10:46 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-151046_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 02:04:56 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-140456_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 02:04:53 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-140453_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 02:04:52 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-140452_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 01:56:18 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-135618_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 01:56:16 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-135616_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 12:17:46 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-29-121746_[ redacted].cpu_resource.diag [Click for details]

May 29, 2015, 12:15:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-29-121538_[redacted].panic [Click for details]

May 27, 2015, 06:57:31 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-27-185731_[redacted].panic [Click for details]

May 27, 2015, 08:02:32 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-05-27-080232_[r edacted].cpu_resource.diag [Click for details]

May 25, 2015, 12:04:09 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-25-120409_[redacted].panic [Click for details]

May 25, 2015, 11:55:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-05-25-115528_[redacted].panic [Click for details]

May 25, 2015, 11:46:01 AM /Library/Logs/DiagnosticReports/Kernel_2015-05-25-114601_[redacted].panic [Click for details]

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on May 29, 2015 2:44 PM

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4 replies
User profile for user: Kappy
Kappy
User level: Level 10
361,741 points

May 29, 2015 2:56 PM in response to naidenko

Your problem is here: 200% com.apple.WebKit.WebContent(2). This is Safari's tabs. You have some sort of a problem with Safari.


Runaway applications can shorten battery runtime, affect performance, and increase heat and fan acti…


Mavericks and later


Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.

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macbook slow

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