MULTI TASKING PANEL RELATED PROBLEM

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tilakmouli Author

Level 1

0 points

MULTI TASKING PANEL RELATED PROBLEM

I AM USING IPHONE 5S. OS - IOS 8.3.
UNLIKE OTHER MOBILE NUMBERS, A PARTICULAR MOBILE NUMBER IS NOT GETTING HIDDEN FROM THE RECENT SEGMENT OF THE APP SWITCHER AT THE MULTI - TASKING PANEL IN-SPITE OF BEING DELETED FROM THE RECENT CALL LIST.
IT IS ONLY GETTING HIDDEN IF THE MOBILE NUMBER IS DELETED FROM THE CONTACT LIST.
BUT AS SOON AS THE NUMBER IS GETTING SAVED IN THE CONTACT LIST IT IS RE - APPEARING IN THE RECENT LIST OF APP SWITCHER EVEN IF NO RECENT CALL/ MSG IS MADE TO THIS NUMBER.
THIS NUMBER IS NOT EVEN IN THE FAVOURITE LIST.
I DON'T WANT TO TURN OFF THE RECENT LIST IN THE APP SWITCHER.
I ONLY WANT THAT JUST LIKE ANY OTHER NUMBER THIS NUMBER GETS HIDDEN AT THE MULTI - TASKING PANEL AFTER BEING DELETED FROM THE RECENT CALL/ MSG LIST.
PLS. HELP.

iPhone 5s, iOS 8.3

Posted on May 29, 2015 4:24 PM

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Answer 1

CarlAVII

Community Specialist

May 31, 2015 1:39 PM in response to tilakmouli

Hello tilakmouli,

It may help to force close all open apps and reset your iPhone.

Force an app to close in iOS

http://support.apple.com/en-us/HT5137

Turn your iOS device off and on (restart) and reset

http://support.apple.com/en-us/HT1430

If you're still seeing the affected number when viewing running apps, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.

Make sure that you have iTunes 12 or later on your computer.

Put your device in recovery mode.

When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn onhttps://support.apple.com/en-us/HT201412

Sincerely,

Allen

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Answer 2

May 31, 2015 1:46 PM in response to tilakmouli

The phone takes a snapshot of each app screen to display on the Quick Launch screen. You have very little control over what is displayed in the snapshot, but, since the phone is normally considered a personal device it shouldn't matter what is actually displayed there. You can try killing the Phone app from that screen, then making another call to see if that will change the screen image. But this is generally how it works for any app.

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