norlaila
Level 1 (0 points)

Q: I can't use safari in guest account

i try to add another user in my MacBook.

 

i try several times, but still I can't use safari or other application when I login as guest user. after a few tips I search online, I edit on my filevault

 

this morning i log in as guest user, i can't use safari and i can't even log out and use admin account.

 

could someone help me on this.

 

image.jpg

Posted on May 29, 2015 4:15 PM

Close
norlaila

Q: I can't use safari in guest account

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 4:27 PM in response to norlaila
    Level 10 (208,037 points)
    Applications
    May 29, 2015 4:27 PM in response to norlaila

    You logged in as the Safari-only "Guest User" created by FileVault. That's not a real account, and its only purpose is to allow someone who steals the computer to browse the Web so it can be located using "Find My Mac." To create real accounts, see below.

     

    OS X Yosemite: Set up users on your Mac

  • by norlaila,

    norlaila norlaila May 29, 2015 4:37 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 4:37 PM in response to Linc Davis

    How do I do this?

     

    i can't even access the admin account. I keep on restart but the page as the picture still there.

     

    i even can't use the safari. I clicked the apple logo on top left..nothing happen.

     

    thank you

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 4:56 PM in response to norlaila
    Level 10 (208,037 points)
    Applications
    May 29, 2015 4:56 PM in response to norlaila

    Restart and hold down the option key at the startup chime. Select your usual startup volume in the array of icons that appears.

  • by norlaila,

    norlaila norlaila May 29, 2015 5:09 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 5:09 PM in response to Linc Davis

    image.jpg

     

    that is what I get when i hold the option key. after I press enter, it will go to the same safari-only guest user.

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 5:22 PM in response to norlaila
    Level 10 (208,037 points)
    Applications
    May 29, 2015 5:22 PM in response to norlaila

    What backups do you have?

  • by norlaila,

    norlaila norlaila May 29, 2015 5:45 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 5:45 PM in response to Linc Davis

    what do you mean by backup?

     

    is something wrong with my machine?

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 6:07 PM in response to norlaila
    Level 10 (208,037 points)
    Applications
    May 29, 2015 6:07 PM in response to norlaila

    Since you can't log in, except as the Guest User, something is certainly wrong. By backups, I mean copies of the data on the internal drive on some other device. If you don't know what a backup is, you most likely don't have one. Is there anything on the computer that you want to keep?

  • by norlaila,

    norlaila norlaila May 29, 2015 6:13 PM in response to Linc Davis
    Level 1 (0 points)
    May 29, 2015 6:13 PM in response to Linc Davis

    I  think I have save some of my pictures, songs and movies in my external hard disk.

     

    tthe recovery key cannot save the data on my disk?

  • by Linc Davis,

    Linc Davis Linc Davis May 29, 2015 6:23 PM in response to norlaila
    Level 10 (208,037 points)
    Applications
    May 29, 2015 6:23 PM in response to norlaila

    If you want to preserve the data on the startup drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.

    There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

    1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

    If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

    2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

    3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.

    4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.